Guest Services Representative at South Seminole Hospital
: Position Summary:
Provides directions to guests/team members within the hospital system, and the Orlando area.
Responsibilities:Essential Functions
- Escorts guests to their in-hospital destinations as needed.
- Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
- Provides information to all hospital team members.
- Responds to needs of guests/team members either on the phone or in person.
- Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs.
- Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
- Assists Social Service with transportation and hotel or flight arrangements for patients and their families.
- Displays a caring attitude as well as sensitivity to the needs/concerns of customers.
- Presents a professional image in dress, hygiene and communications skills.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.¿
Other Related Functions
- Attends in services/meetings as required.
- Completes all mandatory education.
- Assume the responsibility for professional growth and development
- Other duties as assigned.
Education/Training
- High School diploma or equivalent.
Licensure/Certification
- None.
Experience
- Two (2) years of experience in a customer service setting.
Recommended Jobs
Regional Sales Director
Leader in the commercial HVAC services industry is looking for a Regional Sales Director in the Greater Miami market. Qualified candidates must have at least 7 years of outside industrial technical s…
Business Development - BD / Sales & Marketing
The Commercial Business Development Manager is responsible for driving growth and expanding the company's market presence within the commercial restoration industry. This role involves identifying an…
Preschool Teacher
Job Description Job Description Job description Preschool Teacher Job description Job Requirements: We are seeking a Preschool Teacher to join our growing preschool! Responsibilitie…
Estimator
Estimator – Commercial Construction Trades Direct Hire Opportunity with Superior Skilled Trades Location: Tampa–Fort Myers Region Employment Type: Full-Time Base Salary: $70,000–$80,00…
Estimator
Our client is seeking an experienced Estimator. This role is crucial for the accurate financial and resource planning of our projects. Candidates with over 5 years of multifamily construction estima…
Accounts Receivable Representative (Medical)
JOB SUMMARY: This position is responsible for providing excellent customer service while answering questions from patients, staff, and insurance companies. The Billing Specialist/AR will also ha…
Associate Veterinarian (Jacksonville)
Description: Kings Trail Animal Hospital is seeking an Associate Veterinarian to join our team in sunny Jacksonville, FL! Whether you're a recent graduate searching for solid mentorship or a seaso…
Coil Winder - 1st shift
Job Description Summary Join GE Aerospace as a Coil Winder and play a vital role in assembling, testing, and preparing high-quality aerospace components that drive innovation in flight. In this ha…
Clinical Assistant - Endocrinology (Jacksonville)
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are …
Account Associate - State Farm Agent Team Member
Job Description Job Description Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Mayra Garcia Leon - State Farm Agen…