RV Service Manager

RV Service Manager

East Tennnessee is an mazing place to live with a paridise in your backyard and a quaility of lifestyle like no other place. We are seeking an experienced RV Service Manager to lead and oversee our service department operations out of Knoxville TN. This role is responsible for ensuring high-quality repairs, efficient workflow, strong customer satisfaction, and effective team leadership in a fast-paced RV dealership environment.

Responsibilities:

• Manage daily operations of the service department, including scheduling, workflow, and technician productivity

• Supervise, train, and motivate RV technicians and service staff

• Ensure all repairs, warranty work, and PDI inspections are completed accurately and on time

• Work closely with Parts and Sales departments to coordinate repairs and deliveries

• Communicate with customers regarding service needs, timelines, and repairs

• Maintain compliance with manufacturer warranty guidelines and industry standards

• Monitor service department KPIs, labor sales, and profitability

• Handle escalated customer concerns and resolve issues professionally

• Maintain a clean, safe, and organized service facility

Qualifications:

• Previous experience as an RV Service Manager required.

• Strong leadership and team management skills

• Solid mechanical understanding of RV systems (electrical, plumbing, HVAC, chassis)

• Excellent communication and customer service skills

• Ability to multitask and manage priorities in a busy environment

• Computer proficiency; dealership management system experience a plus

What We Offer:

• Competitive pay based on experience

• Health benefits and paid time off

• Stable, growing dealership with long-term opportunity

• Supportive management team and positive work environment

To Apply:
Please submit your resume with salery requirements.