Remote Patient Monitoring Robotics Operator

Remote Patient Robotics Operator

Shift: Monday – Friday, 8:30 AM – 5:30 PM EST

About the Role

Our partner has developed an innovative patient sensory device mounted to a remote-controlled robot designed to enhance skilled nursing facility and senior care facility patient care. As a Remote Patient Robotics Operator , you will play a critical role in supporting this mission by virtually controlling the robot and engaging with patients and skilled nursing facility and senior care staff in a professional and compassionate manner.

This is an exciting opportunity to work at the intersection of healthcare and technology—helping patients feel seen, heard, and supported through cutting-edge innovation.

Key Responsibilities

• Operate and control remote robot system during scheduled shifts.
  

• Navigate the robot through skilled nursing and senior care facilities to ensure smooth operation and patient interaction.
  

• Interact with patients remotely in a professional, empathetic, and customer-focused manner.
  

• Accurately follow protocols to maintain patient privacy, dignity, and safety.
  

• Communicate effectively with on-site staff to ensure seamless collaboration.
  

• Document interactions and report any issues or technical problems promptly.
  

Requirements

Qualifications

• Previous experience in customer service, healthcare, or related fields preferred.
  

• Strong verbal communication and interpersonal skills; ability to interact professionally with patients and healthcare staff.
  

• Reliable and consistent work attendance with a history of good tenure.
  

• Comfortable working with technology and able to quickly learn new systems.
  

• Ability to stay focused and attentive throughout the shift.
  

• High-speed internet connection and a quiet, distraction-free home workspace.
  

Key Characteristics

• Reliable Attendance: Consistency is crucial in this role.
  

• Customer Service Mindset: Ability to build trust and comfort with patients.
  

• Strong Communication Skills: Clear, empathetic, and professional interactions.
  

• Adaptability: Capable of handling unique situations in a healthcare setting.