QE - S&R Service and Repair

HCLTech is looking for a highly talented and self- motivated QE-S&R(Service and Repair) to join it in advancing the technological world through innovation and creativity.

Job Title: QE-S&R(Service and Repair)

Position Type: Full-time with HCLTech

Location: Palm Beach Gardens, FL

EXPERIENCE AND EDUCATION*

• Master’s degree in engineering or other technical field preferred
• Experience in Medical Device environment (4-6 years)
• Preferred previous experience in Quality, Manufacturing or Service and Repair (3-5 years)
• Recommended Lean six sigma Green/ Black Belt, Project Management Certification or ASQ certitification (CIA, CQE) are an asset for this position
• Experience with EtQ, Trackwise, Salesforce, PLM and ERP systems are beneficial for this role
• Additional language skills (preferably German) are beneficial for this role
• Experience in regulated ISO 13485 industries

JOB SUMMARY

• Point of contact for World Wide Service Centers for and having experience with harmonizing , transformation initiatives, cost-improvement initiatives, and transfer projects
• Execution of QS procedures Standard Operating Procedure (SOP), Work Instructions (WI) and Quality Management System (QMS), Service FMEA etc related for Service and Repair operations
• Harmonizing and monitoring processes related training and quality agreements deployment.
• Collaborate with Service Operations and other Supply Chain representatives to ensure global harmonization of service processes
• Support resolution for all nonconformances, CAPAs and audit observations related to Installation and Services
• Conduct trainings related to procedural changes for other engineers to SME status

Pay and Benefits

Pay Range Minimum: $45.00 per hour

Pay Range Maximum: $50.60 per hour

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ***email_hidden*** for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.