Winter Relief Monitor (Public Service Assistant II) (20438664)

Description

The Department

The City of Fremont's Human Services Department is recognized nationally and internationally for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure, which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient.

The Position

The City of Fremont’s Human Services Department is currently looking for temporary employees to work evening shifts, from 4:00 p.m. – 9:00 p.m. From December 1st through April 30th, 2024, the City of Fremont will operate the Winter Relief Program to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants will have access to shelter rooms in local hotels and an opportunity to access additional services. Shelter monitors will work under the direction of a Human Service Specialist II.

This position will require up to 20 hours of work per week.

Examples of Duties

• This position is responsible for maintaining the health and safety of homeless individuals and families who are living on the streets or in their cars and need emergency shelter from cold weather and rain.
• Welcome all new program participants and work compassionately with those who may have difficulty engaging with service providers.
• Effectively resolve conflicts among participants and de‐escalate potentially violent situations.
• Maintain a friendly, safe, and supportive environment by ensuring participant adherence to program rules, especially related to behaviors that may be unsafe.
• Respond appropriately to emergencies. As necessary, notify public safety personnel. Pick up meals and personal supplies and facilitate distribution to program participants. Maintain a collaborative working relationship with hotel staff.
• Maintain accurate records including a daily sign‐in sheet.
• Daily use of email to submit detailed reports regarding participant attendance, supply needs, on-site incidents including any 911 utilization and/or emergency responder activity, and information about clients who may need additional medical or behavioral follow-up.
• Monitor and document room condition to ensure rooms are maintained in a clean and orderly fashion.
• Other duties as assigned.

Job Announcement URL:

https://www.governmentjobs.com/careers/fremontca/jobs/4259938/winter-relief-moni…

Job PDF:

Ideal Candidate

Ideal Candidate

The Department is searching for friendly and compassionate candidates with the ability to effectively work with a diverse group, help participants feel welcome, and ensure a safe environment. Candidates with social service experience or experience working with the homeless population are strongly encouraged to apply.

Qualifications

Any combination of education and/or experience that has provided the knowledge and skills necessary for satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be a high school diploma or equivalent, and some social service experience.

Benefits

This temporary assignment does not include benefits.

Special Instructions

How to Apply

To view the complete job announcement and application instructions, visit: https://www.governmentjobs.com/careers/fremontca/jobs/4259938/winter-relief-monitor-public-service-assistant-ii?page=2&pagetype=transferJobs