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Colleague Experience Manager

Hyatt Hotels
Tampa, FL
Description

At Grand Hyatt Tampa Bay, we believe our guests choose to stay with us because of our caring colleagues who are focused on providing efficient service and meaningful experiences.

The ideal candidate for the Colleague Experience Manager position will have experience in all areas of the Human Resource function. The position responsibilities include payroll processing, Leave of Absence management, worker's' compensation, benefit administration, employment, colleague relations, safety and training/development. This position will report to the Assistant Director of Human Resources and Area Director of Human Resources.

Ready to step up to the plate? If you're looking for a company and team to invest in you and support you be your best, with huge opportunities for career advancement, come join our team! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. We are proud to offer the following benefits to our amazing colleagues.

• Genuine, caring culture

• Industry leading health, dental, vision and life insurance plans after first month

• Generous paid time off policy for all full-time colleagues

• Competitive 401K retirement savings company match after one year of service

• 12 complimentary room nights, and unlimited discount nights annually at Hyatt properties across the world

• Free parking in covered hotel parking garage and lunch in our Colleague Cafe every day

The responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

  • A minimum of 2 years of progressive experience in Human Resources, preferably in a similar setting

  • Previous operational leadership experience preferred
  • Refined oral and written communication skills with the ability to communicate effectively with colleagues, guests and business partners
  • Established experience as a team leader, with proven ability to strategically install practices to achieve business goals and motivate team members
  • Be computer literate and fully conversant with Microsoft Office software including Word, Excel and PowerPoint
  • The ideal candidate of this position willpossessthe ability to adapt to various situations as they arise, display empathy in all interactions with both colleagues and participants, evaluate departmental practices in an effort to continually enhance the colleague experience, and encourage collaboration and creativity among team members
Posted 2026-05-15

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