Sales Service Team Member

Job Description

Job Description

We specialize in delivering high-impact sales solutions by understanding complex markets and helping our clients overcome key challenges. As a strategic sales and customer service company, we provide full-service support with minimal onboarding time, getting results quickly and efficiently. If you're great at closing sales, love meeting new people, and have a passion for delivering exceptional customer service, this is the role for you. Join our Sales Service Team Member and become the vital link between our company and new customers.

You’ll introduce innovative tech solutions, make personalized recommendations, and guide clients from the first conversation all the way through to installation. This is a fast-paced, team-driven environment where your skills in customer service and sales will shine—and where your success will be celebrated. If you're ready to grow and connect customers with the tools they need, we want to meet you!

Customer Service Team Member Responsibilities:

• Engage directly with customers in the area to represent Lumen and promote current products, plans, and special sales offers.
• Proactively generate leads and identify potential customers through outreach and networking.
• Guide clients through the decision-making process, turning interest into successful sales.
• Overcome objections with professionalism while maintaining high standards of customer service and care.
• Stay organized and efficient while managing your assigned territory to ensure smooth and effective sales operations.
• Work closely with management and fellow Sales Service Team Members to tailor service packages and support seamless client onboarding.
• Participate in ongoing training and industry development to enhance your product knowledge and refine your sales techniques.

Customer Service Team Member Attribute we’re looking for:

• Experience in sales, retail, hospitality, or other customer-facing roles where you've delivered results and built strong client relationships.
• A natural talent for making customers feel heard, understood, and valued.
• Reliable transportation and the flexibility to travel within your assigned territory as needed.
• A positive, goal-oriented mindset with a passion for continuous personal and professional growth.
• The ability to stay calm under pressure and adapt quickly in a fast-changing sales environment.

Customer Service Team Member benefits:

• A supportive, team-oriented culture where collaboration and growth are encouraged
• Comprehensive hands-on training and ongoing professional development to build your career
• Unlimited earning potential with uncapped commissions and performance-based bonuses
• Fast-track promotion opportunities into leadership, training, and management roles
• Exciting company trips, retreats, and incentives for top performers