Installation Field Technician

Global Industrial

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

Installation and replacement of a variety of equipment ranging from used cooking oil tanks, overhead bike lifts, warehouse racking and more.

DUTIES, TASKS AND RESPONSIBILITIES
• Responsible for providing outstanding CUSTOMER SERVICE.
• Unpacks, catalogs and confirms parts and pieces are accounted for
• Installs new equipment in location designated by customer.
• Realigns and adjusts components such as spindles and clutches.
• Installs and repairs electronic components of machinery of equipment.
• Start machines and equipment to test operations following repair.
• Drills through concrete and building walls
• Responsible for record keeping and reporting of work orders, parts, supplies ordering, and following a daily agenda.
• Travel involving overnight lodging may be required
• Treats company equipment (i.e. vehicle, tools, phone, tablet, credit card, and parts) as if they were their own and follows maintenance guidelines on company provided vehicle.
• Performs additional duties, tasks, responsibilities, as a supervisor may, from time to time, deem necessary.

Competencies and skills

TECHNICAL REQUIREMENTS AND QUALIFICATIONS
EDUCATION and/or EXPERIENCE
• High school diploma or general education degree (GED); good mechanical aptitude/skills.
• Self-starter with entrepreneurial spirit who operates business within the framework of each customer’s business structure.
• Good driving record.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent time-management skills.
LANGUAGE SKILLS
• Possesses excellent communication skills; both verbal and written with ability to communicate effectively to customers.
REASONING ABILITY
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS & ABILITIES
• Detail oriented
• Excellent listener
• Skilled in the use of hand and mechanical tools
• Owns or can purchase or borrow basic standard and metric mechanical tools, gear puller, and three-drawer tool chest
• Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality
• Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
• Dependability - Excellent attendance. Responds to service request in a timely manner. Follows instructions, responds to management direction. Takes responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Must always meet state and federal regulations.
PHYSICAL DEMANDS
• While performing the duties of this job, the associate is occasionally required to drive long hours.
• The associate is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk or hear and taste or smell.
• The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
• Travel up to an average of 300 miles per day
• Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
MISCELLANEOUS
• Typically, Monday through Friday. Weekends and after hour work is possible provided customer is willing to pay emergency rates. On call status ends at 11 am EST on weekends and holidays

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.