Server Assistant

Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose of building relationships and enriching the lives of our members guests and more than17000 employees. We are the largest owner and operator of private clubs nationwide with 130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style poolsstate-of-the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team at Invited !

Job Summary

The Server Assistant supports the front-of-house team by assisting with food and beverage service ensuring a smooth and efficient dining experience for members and guests. This role plays a critical part in maintaining high service standards and operational efficiency. Server Assistants help with setting up cleaning and supporting service tasks and contribute to creating a welcoming atmosphere.

Reporting Structure

Reports to the F&B Director Banquet Manager or Restaurant Manager

Day-to-Day

• Assist with delivering food and beverages to members/guests ensuring prompt service.
• Help maintain cleanliness and organization in the dining area including setting up tables and restocking supplies.
• Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
• Greet members/guests with a friendly attitude providing basic assistance and ensuring a welcoming environment.
• Collaborate with team members to ensure a smooth dining experience providing support as needed.
• Assist in handling Member/Guest requests and complaints escalating issues to Servers or management when necessary.
• Complete side work including cleaning organizing and stocking work areas to meet club standards.
• Follow safety and cleanliness guidelines ensuring all areas are maintained in accordance with Club policies.

• Perform additional duties as assigned by management including supporting special events and large parties.

Additional Duties

• Due to the dynamic nature of the club employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company club and department policies procedures and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members colleagues and staff.
• Follow safe working practices ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the teams success.

• Wear a clean neat uniform that meets club standards.

About You

Preferred

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Inviteds F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.

• Ability to follow instructions and communicate well with team members.

Physical Requirements

• Must be able to stand walk and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments with potential exposure to dust fumes or gases.
• Capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding/unfolding as required.
• Able to lift carry push and pull up to 100 lbs. occasionally.

• Effective communication skills including talking and hearing with sufficient visual acuity.

Primary Tools/Equipment

• Trays
• POS System
• Bottle Opener

• Wine Tool

Work Schedule

• Attendance requirements for this position as outlined on the weekly schedule.
• Additional hours are required to meet deadlines of the position including weekends and/or holidays.

Have more questions Check out our Invited Jobs website for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.