Admin Positions

PhysMED is seeking highly organized and detail-oriented individuals to join our team! We currently have the following openings:

• Bilingual New Patient Scheduler


• Billing Specialist


• Case Management

See below for the job descriptions for each position!

Bilingual New Patient Scheduler

Primary Functions & Accountabilities:

• Manages telephone calls as well as new patient inquiries via mail or fax; return patient phone appointment requests in a timely manner.


• Answers phones appropriately and professionally, providing excellent customer service.


• Clarifies information needed by the caller and determines the best course of action to meet the patient’s needs.


• Effectively communicates with physicians, patients, and other professionals and returns phone calls promptly.


• Schedules patient's appointments in accordance with internal guidelines and physician appointment scheduling protocols.


• Collects and enters patient's demographics in the system completely and accurately


• Verifies any information necessary in preparation for office visit (e.g. if the patient has seen another physician for the same problem, if x-rays are available, etc.).


• Direct patient calls regarding medical inquires to the appropriate resource.


• Performs other duties as assigned

Billing Specialist

Primary Functions & Accountabilities:

• Verification of client’s insurance


• Prepare and submit claims


• Monitor payments for any lapses and send out patient statements


• Reconcile payments


• Work denied claims and send appeals when necessary


• Answer billing questions over the telephone


• Performs other tasks as directed by manager

Case Management

Primary Functions & Accountabilities

• Answering incoming patient calls.


• Completing all new patient admissions and entering it digitally.


• Verifying relevant medical history for each patient.


• Scheduling appointments for new patients, specialist consultations, tests, and


• procedures.


• Answering and following up with phone and email inquiries.


• Sending and requesting Medical records.


• Addressing any patient complaints or concerns.


• Performing clerical work, such as filing, copying, or faxing.


• Complying with the regulations and policies of the facility.


• Other duties as assigned