Program Manager IT

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the most transformative new technologies - and the most brilliant tech professionals. Southern Glazer's was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Program Manager job has a high level of accountability that often includes multiple projects that may span across or impact multiple functions. These projects may role up to one or more larger programs and often include multiple IT Delivery team resources where the Program Manager will often be required to manage, mentor, and coordinate with team members and business partners at various levels of leadership and experience or skill level.

The Program Manager job is part of the IT Delivery team which is accountable for the successful end-to-end delivery of strategic projects, programs, and portfolios. The IT Delivery team leads projects, programs, portfolios or leads an Agile ART or several agile teams, through the systems development life cycle from planning through hyper care, working in close partnership with IT and business leaders including executive sponsors. The work also includes leading, collaboration, coaching team members and influencing others outside their direct team to ensure the success of initiatives.

Primary Responsibilities

• Manage IT delivery teams either directly or indirectly as well as coach and mentor more junior team members
• Define and Lead Program budget management
• Identify risks and mitigate at a program level including assessment of program strengths and areas for improvement
• Meet with stakeholders to make communication easy and transparent regarding project issues and decisions
• Ensure goals are met in areas including customer satisfaction, delivery quality and team member performance
• Organize programs and activities in accordance with the company's mission and goals
• Create and manage long-term program goals
• Perform other job-related duties as assigned

Additional Primary Responsibilities

Specialized Skills and Technologies :

• Experience in managing large and complex technical programs and projects
• Understanding of fundamentals of IT Architecture & Systems to deliver solutions is a must
• Experience in integrating multiple systems (logic and data) across the enterprise is required
• Functional knowledge and experience in implementing large and complex solutions either related to software, data or Infrastructure programs and projects is required
• Experience with Microsoft Office tools is required
• Ability to create and follow work and data flow charts is required
• Need to understand Software Development Life Cycle and various delivery methodologies like Waterfall and Agile

Minimum Qualifications

• Bachelor's degree in related field or equivalent experience (Master's Degree Preferred)
• 7+ years leading medium to complex systems development including multiple million-dollar projects at one time or multi-million dollar programs typically with team sizes up to 50 people or less
• Extensive experience managing multiple large very complex projects across multiple functions
• Experience managing and mentoring staff including providing stretch opportunities and coaching to develop team and deliver results
• Proven expertise working with Senior Leadership and successfully managing business and technical resources under an integrated project plan to ensure the alignment of resources
• Excellent communication, presentation, change management, and influencer skills
• Proven experience in anticipating stakeholder need and developing solutions, as well as identifying root causes for failures and tackling them, rather than just the symptoms
• Developed specialized expertise in one or more area (IT or business)

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.