EXPERIENCED POWERSPORTS SALES MANAGER

Salary Range: $100K +++ Potential EXPERIENCED SALES MANAGER
Full Time • Five years’ progressive experience within the Sales Department of a powersports dealership • High School Diploma or equivalent degree or greater required • Knowledge and experience with sales of automobiles or motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them • Ability to take initiative and problem solve • Passion for the motorcycling lifestyle and riding community • Must have ability to relate with broad customer base • Excellent verbal and written communication skills • Ability to present oneself as well as the company in a professional manner • Knowledge of applicable laws/policies/principles/etc. • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet • Attention to detail • Interpersonal skills and customer service skills required • Approachable, likable, and enthusiastic personality • High energy level needed • Be self-motivated, positive, driven and helpful • Ability to handle confidential information responsibly • Great customer service, excellent personal communication, and demonstrated closing skills • Ability to work a flexible schedule including weekends, Holidays, and evenings • Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership • Experience with CRM and/or computerized inventory systems, or the ability to quickly learn • Valid driver’s license and motorcycle endorsement • Requires the ability to balance and push an 800+lb motorcycle Responsibilities • Lead and manage employees by training and motivating all sales personnel while assisting in the oversight of the Sales Department operations • Ensure the intensity and consistency of application of the dealership process • Ensure the structure of all deals worked are in compliance with dealership policies resulting in maximizing the volume of bike sales with an emphasis on new bikes • Consistently strive to maximize front-end PUS as well as back end PUS, while delivering a high level customer experience and upholding the highest ethical standards • Oversee and manage all operations regarding sales of new and used vehicles • Ensure that the Sales Department contributes acceptable levels of gross margin and net profits • Ensure adherence to the dealership sales process and track results daily using eleads and other measures • Ensure Sales Manager Check as well as subordinate checklists are completed and adhered to • Maintain clean, efficient facilities • Ensure sales personnel are alert, well trained, motivated, and available when needed • Set quotas for sales personnel in accordance to their skill levels • Review eleads on a daily basis, throughout the day and use it to evaluate and train all sales personnel • Oversee sales, trade-ins, and delivery of all new and used vehicles • Maintain the sales history and/ or vehicle history log in accordance with dealership policy • Maintain the inventory control system along with new profit objectives to eliminate the possibility of lower than anticipated profits • Become familiar and efficient with all phases of the computer system required for sales management • Oversee the management of new and used bike inventory in accordance with dealership policy • Maintain a balanced new and used inventory in proportion to sales and projected sales • Adhere to established procedures to ensure timely and proper completion of all paperwork • Maintain a showroom with a variety of vehicles set-up with an appropriate variety of accessories and paint schemes, displayed in a way that draws customers • Ensure that customers are greeted immediately, in a courteous and friendly manner • Handle telephone transactions quickly and courteously • Ensure that customers are properly qualified for needs, wants, and the ability to buy • Follow the dealership sales process so that all customers receive consistent treatment when visiting our dealerships • Ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans • Ensure adherence to the to the dealership quotation methodology for vehicle sales, trade-ins, and purchases • Adhere to and enforce established road test, pre-delivery inspection, and vehicle delivery policies • Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to “make things right” • Carry out the daily Sales Manager Checklist • Adhere to dealership sales and lead follow-up procedures • Adhere to budgeted revenue and expense objectives • Execute promotional campaigns • Maintain efficiency reports on all sales personnel • Update and provide reporting to the General Manager as requested • Monitor and communicate monthly and annual objectives for the department in collaboration with the General Manager • Attend training sessions to keep current with Sales Department issues and sales trends • Establish departmental work schedule, balancing the workloads of all employees • Train all sales personnel to use the dealership sales process • Ensure adherence to policies and procedures for the Sales Department in concert with the General Manager • Assist the General Manager with recruiting, interviewing, hiring and firing of employees • Provide appropriate training for all Sales Department employees in all areas necessary to deliver results • Perform other related duties as assigned or requested • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department • Occasionally exposed to exhaust fumes or other airborne particles • Frequently works near moving mechanical parts