IT Network Support Engineer
- Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices.
- Configure, monitor, and troubleshoot FortiGate firewall rules, cloud policies, and network routing.
- Support scalable integrations with mobile/web apps (Flutter/React front ends) and proprietary security platforms.
- Diagnose incidents and performance issues using monitoring tools, SIEM integrations, and follow incident response protocols.
- Document resolutions, contribute to technical process improvement, and communicate complex concepts to customers and internal teams.
- Bachelor's degree or equivalent experience in networking, IT, or related discipline.
- 5+ years supporting cloud (AWS), network security, and enterprise firewall solutions.
- Understanding of modern cloud/mobile platforms and IoT device management.
- FortiGate certification strongly preferred.
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