Property Manager Self Storage

Job Description

Job Description

PROPERTY MANAGER — SELF STORAGE

LAKELAND, FLORIDA | POLK COUNTY MARKET

DRIVE THE REVENUE. MANAGE THE PROPERTY. EARN THE BONUS.

AVERAGE TOTAL COMPENSATION EQUIVALENT TO $25+/HOUR

EXCEPTIONAL PERFORMANCE CAN REACH $50+/HOUR

Competitive salary plus an aggressive monthly bonus program tied to property gross revenue and performance.

Storage Zone Self Storage & Business Centers is expanding, and we are seeking a driven, hands-on Property Manager to operate one of our multi-million-dollar self-storage facilities in the Lakeland, Florida / Polk County market .

This is not a traditional front-desk position, and it is not a desk-only management role.

As the Property Manager, you will take ownership of the sales, customer service, collections, maintenance, appearance, and overall financial and operational performance of your assigned facility.

YOUR PROPERTY IS YOUR BUSINESS.

You will be expected to identify problems, implement solutions, protect revenue, maintain high property standards, and produce measurable results.

In return, your performance can directly impact your monthly compensation.

WHY THIS OPPORTUNITY STANDS OUT

• Competitive salary plus aggressive monthly performance bonuses
• Average total compensation equivalent to approximately $25+ per hour
• Exceptional performance can increase total compensation to the equivalent of $50+ per hour
• Paid company training
• Responsibility for a multi-million-dollar self-storage property
• Significant operational independence
• Direct involvement in the factors that affect your monthly bonus
• Opportunity to manage the daily operations and performance of your own facility
• Self-storage experience is helpful but not required

If you are motivated by results, comfortable taking responsibility, and want the opportunity to earn more when you perform, this position was built for you.

WHO SUCCEEDS AT STORAGE ZONE?

The strongest candidates are energetic, accountable, business-minded, solution-oriented, and comfortable taking responsibility for an entire property.

You may be an excellent fit if you have experience in:

• Property or facility management
• Retail or service-business management
• Sales and revenue generation
• Customer service
• Collections and account management
• Office management or administration
• Local marketing and community outreach
• Vendor and contractor coordination
• Business ownership or business operations

Former business owners and individuals with prior business-management experience are strongly encouraged to apply.

Self-storage experience is not required . We are willing to train the right person who brings motivation, professionalism, sound judgment, accountability, and a strong drive to succeed.

WHAT YOU WILL OWN

As a Storage Zone Property Manager, you will be responsible for:

• Managing the day-to-day operation and performance of the property
• Monitoring revenue, occupancy, rentals, collections, delinquency, expenses, and overall property performance
• Working toward established company revenue, occupancy, and collection goals
• Converting telephone, online, and walk-in inquiries into rentals
• Assisting customers in selecting the correct storage unit for their needs
• Explaining and selling the features, benefits, and value of Storage Zone
• Executing leases and other documents associated with the rental process
• Delivering professional and responsive customer service
• Following company telephone and sales procedures during every customer interaction
• Managing customer accounts and completing collection calls
• Protecting company revenue and addressing delinquent accounts promptly
• Maintaining accurate records, reports, files, and operational documentation
• Accurately handling payments, cash, checks, and bank deposits
• Supporting local marketing, community outreach, and referral-development efforts
• Inspecting the facility regularly for cleanliness, security, maintenance, and operational concerns
• Maintaining a clean, organized, secure, and professional office and property
• Ensuring vacant units are clean, secure, and rental-ready
• Performing hands-on property work, including unit cleanouts, cleaning, painting, and basic maintenance
• Identifying larger maintenance or repair needs and developing a plan for resolution
• Obtaining proposals and coordinating vendors, contractors, and service providers when necessary
• Managing maintenance and improvement projects through successful completion
• Communicating property concerns, proposed solutions, and results clearly to senior management
• Performing other operational and management responsibilities as assigned

THIS IS A HANDS-ON PROPERTY MANAGEMENT POSITION

The Property Manager must be willing and able to work in every aspect of the business , including:

• Sales and leasing
• Revenue management
• Customer service
• Collections
• Local marketing
• Office administration
• Property inspections
• Unit cleanouts
• Cleaning and painting
• Basic facility maintenance
• Vendor and contractor coordination
• Project management

This position requires someone who is equally comfortable reviewing property performance, closing a rental, collecting a past-due account, inspecting the facility, cleaning a unit, coordinating a repair, and managing a larger project through completion.

QUALIFICATIONS

We are looking for someone who is:

• Energetic, motivated, and self-directed
• Business-minded and results-oriented
• Comfortable working independently without constant supervision
• Willing to take responsibility for the performance of an entire property
• Sales-oriented and comfortable asking for the business
• Professional and confident on the telephone and in person
• Customer-service focused
• Organized and detail-oriented
• Comfortable using a standard PC, Microsoft Office, and modern property-management software
• Able to perform basic business math accurately
• Comfortable reviewing revenue, occupancy, collections, and other performance measures
• Able to multitask and shift priorities throughout the day
• Dependable, accountable, and solution-oriented
• Willing to learn and consistently follow established company procedures
• Able to communicate professionally with customers, coworkers, vendors, contractors, and senior management
• Capable of balancing sales, collections, customer service, administration, and property maintenance
• Able to identify problems, develop practical solutions, and ensure work is completed properly

A strong desire to learn, perform, and succeed is more important than previous self-storage experience.

ADDITIONAL REQUIREMENTS

• Valid driver’s license
• Reliable vehicle and transportation
• Ability and willingness to work at a Storage Zone facility within the Lakeland / Polk County market
• Ability to use a standard PC, including Microsoft Office and property-management software
• Ability to complete basic business math accurately
• Ability to handle cash and checks, process payments, and prepare bank deposits
• Willingness to perform hands-on property and unit maintenance when required
• Ability to perform the physical responsibilities of the position, with or without reasonable accommodation
• Successful completion of required pre-employment background screening
• Ability to complete company training and required employment assessments

Strong preference will be given to candidates who fully complete the online application and assessment process.

COMPENSATION & TRAINING

Storage Zone believes strong performance should be rewarded.

Our Property Managers receive a competitive salary plus generous monthly performance bonuses tied to property gross revenue, operational results, and overall facility performance.

Average total compensation is equivalent to approximately $25+ per hour. Exceptional performance can increase total compensation to the equivalent of $50+ per hour through our aggressive monthly bonus program.

Compensation is based on experience, qualifications, responsibilities, and demonstrated performance.

Paid company training is provided. Selected candidates may begin training in anticipation of upcoming property openings and continued company expansion.

ABOUT STORAGE ZONE

Storage Zone Self Storage & Business Centers is a privately held owner and operator of self-storage and business center facilities headquartered in Jacksonville, Florida .

We specialize in professional self-storage management and operations and currently own and operate more than 35 facilities throughout Florida, Georgia, and South Carolina.

Our Property Managers are critical to the success of every location. We want individuals who care about their customers, take pride in their property, understand the importance of sales, revenue, collections, maintenance, and accountability, and want to be financially rewarded for strong performance.

READY TO TAKE OWNERSHIP OF YOUR PROPERTY?

This position is for someone who wants more than a routine office or customer-service job.

If you want the opportunity to manage a multi-million-dollar property, drive revenue, solve problems, maintain high standards, and directly influence your compensation , we want to hear from you.

APPLY ONLINE TODAY:

Please submit your resume and complete the full online application and employment assessments.

Online applications only. No walk-in applicants. No phone calls.

PROPERTY CONTACT WILL RESULT IN DISQUALIFICATION

Storage Zone Self Storage & Business Centers is an Equal Opportunity Employer.

Storage Zone Self Storage & Business Centers is a privately held owner and operator of self-storage and business center facilities headquartered in Jacksonville, Florida.
We specialize in professional self-storage management and operations and currently own and operate more than 35 facilities throughout Florida, Georgia, and South Carolina.
Our managers are critical to the success of every location. We want individuals who care about their customers, take pride in their properties, understand the importance of sales, revenue, collections, maintenance, and accountability, and want to be financially rewarded for strong performance.

Company Description

Storage Zone Self Storage & Business Centers is a privately held owner and operator of self-storage and business center facilities headquartered in Jacksonville, Florida.\nWe specialize in professional self-storage management and operations and currently own and operate more than 35 facilities throughout Florida, Georgia, and South Carolina.\nOur managers are critical to the success of every location. We want individuals who care about their customers, take pride in their properties, understand the importance of sales, revenue, collections, maintenance, and accountability, and want to be financially rewarded for strong performance.