Senior Wire Services Specialist

At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization – this is an exciting time to get on board!

We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:

• 12 Paid Holidays
• Generous Paid Time Off
• 4% Match on our 401(k)
• Medical, Dental and Vision Benefits
• 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability

Key Responsibilities include:

• Process, review, and release domestic and international wire transfers and drawdowns in accordance with bank policies, dual control procedures, and approval authority limits.
• Validate wire instructions including beneficiary information, account numbers, routing information, and payment details prior to release.
• Monitor wire queues and ensure transactions are processed within established cutoff times and service levels.
• Investigate and resolve wire exceptions including repairs, amendments, recalls, and trace requests.
• Monitor operational reports and system alerts to ensure successful processing of wires, transmissions, and automated processes.
• Confirm that critical file transmissions and operational processes are completed accurately and within required timelines.
• Review transactions for potential fraud or operational risk and escalate suspicious or unusual activity to appropriate risk or fraud management teams.
• Perform assigned reconciliation of activity, settlement accounts, and related general ledger accounts.
• Investigate and resolve discrepancies between processing systems, the core banking platform, and settlement accounts.
• Ensure wire processing activities comply with applicable regulatory requirements including BSA/AML, OFAC screening, and bank internal policies.
• Maintain accurate documentation and audit trails for all transactions.
• Assist management in responding to internal audit, compliance reviews, and regulatory inquiries related to wire operations.
• Provide operational support to banking centers, treasury management teams, and internal departments regarding wire transfer requests and inquiries.
• Conduct transaction research and account investigations related to wires or operational errors.
• Collaborate with internal departments, vendors, and correspondent banks to resolve operational issues impacting processing.
• Assist management with developing, updating, and implementing wire processing procedures and operational controls.
• Identify opportunities to improve operational efficiency, risk controls, and system functionality.
• Participate in system testing, upgrades, and implementation efforts related to wire processing platforms.
• Serve as a senior resource within the wire services team by providing guidance, training, and cross-functional support to operations staff.
• Assist with cross-training and coaching of department employees on wire processing procedures and operational controls.
• Provide operational oversight and support for the wire services function in the absence of the Wire Services Manager.
• Assist with various back-office duties and provide support and coverage when needed.

Supervision of Personnel

None

Work Environment/Physical Demands*

Typical office environment. Minimal physical effort required, normally seated with freedom of movement on a regular basis. The incumbent will be expected to be able to work Monday through Friday and work will mainly be performed at the Maitland location; occasional evening and weekend work may be required. Flexibility with work location and hours may be granted if circumstances permit.

Qualifications Summary

Education

• High School Diploma or GED equivalent; 2-years College in Business-related field preferred.

Experience

• Minimum 5 years of banking experience, with at least 3 years in bank operations with emphasis on wire transfers and payment systems.
• Experience working with wire processing systems, core banking platforms, and payment networks preferred

Knowledge & Skills:

• Working knowledge of bank operations, funds transfer processes, and accounting principles related to payment processing.
• Familiarity with payment systems and standards including Fedwire, SWIFT, and ISO 20022 structured payment messages, including understanding required fields, message validation, and repair processes preferred.
• Understanding of regulatory requirements applicable to wire transfers including OFAC and BSA/AML controls.
• Ability to analyze and resolve operational issues related to payment processing.
• Strong attention to detail and ability to maintain high levels of accuracy in a deadline-driven environment.
• Strong communication skills with the ability to work effectively with internal teams, branches, and external partners.
• Proficiency with banking systems and standard business software including Microsoft Outlook, Word, and Excel.

(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at [email protected])

Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran

Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid.