Dispatcher

Job Description

Job Description

Overview

CORT Events is hiring immediately for a full-time Dispatcher in Orlando, FL!

CORT Events provides furniture rental solutions to trade shows and events including festivals, weddings, corporate events, or even the Superbowl! This role will oversee and direct the Transportation and Inbound Operation to ensure they are contributing to the day to day functions and to the overall success of the operation. These activities will be performed personally or through subordinates.

Pay: $20 / hour depending on experience.

Schedule: Schedule will vary based on the needs of the business, weekends are required

Responsibilities

• Supervises the daily movement and activities of a team of up to 20 delivery drivers and delivery assistants which will include managing the productivity of each team, managing the team's performance and customer service as well as managing daily hours.
• Maintain and supervise a fleet of up to 20 trucks to include collecting and maintaining pre-trip inspection forms, ensuring preventative maintenance is completed on trucks, assisting with breakdowns and coordinating additional short term trucking when necessary
• Dispatch responsibilities will include tracking trucks and monitoring progress using tracking tools, logging exceptions, communicating consistently and in a timely manner with drivers, sales team, and customers in regards to daily route. Must be able to route vehicles and assist with routing in V2 with route approval being verified by the fleet supervisor.
• Provide updates and communications using timely 2 way electronic communication, E-mail, V2, Decartes, telephone, and IM.
• Manage and track day to day flow of all trucks and routes to ensure delivery windows are met.
• Administrative Responsibilities will include upkeep of daily route schedule, answering phones and solving problems relating to customers, driver teams as well as internal customers and escalating issues, when needed.
• Ensure safety standards are adhered to.

Qualifications

• 18 years of age or older.
• High school diploma or GED equivalent required.
• 1+ year experience as a dispatcher or simlar role.
• Physically able and willing to move furniture; ability to lift 50+ pounds on a regular basis
• Must pass background checks and drug screening as a condition of employment. CORT also participates in the E-Verify program