Sr Quality Assurance

Job Description

Job Description

The Quality Field Technical Support Specialist is responsible for supporting and maintaining the highest standards of quality, food safety, technical performance, and operational compliance across the company’s co-manufacturers, suppliers, and distribution partners.

Location: Ft Laudedale, FL

Position Type: Full-Time, In-Office

Travel: 50–75% domestic travel required

This position requires a highly hands-on, detail-oriented professional who can work independently in fast-paced manufacturing environments and effectively communicate technical requirements to internal and external stakeholders.

Key Responsibilities

• Visit manufacturing facilities and conduct quality audits.
• Make sure suppliers and manufacturers follow quality and food safety standards.
• Help troubleshoot production and quality issues.
• Support new product trials and product changes.
• Check equipment, production processes, and sanitation procedures.
• Follow up on quality issues and corrective actions.
• Perform and review quality testing.
• Prepare simple audit reports and share findings with the team.
• Work with Quality, Operations, R&D, and manufacturing partners.
• Help improve production processes and product quality.

Required Qualifications

• 3–5 years of experience in manufacturing, quality control, technical support, production, or a related field.
• Proven experience auditing manufacturing facilities, co-manufacturers, suppliers, or warehouses for compliance with food safety and quality standards.
• Hands-on experience with product formulation, ingredient sourcing, flavor development, scale-up, and product trials.
• Strong working knowledge of food safety and quality systems, including FDA, HACCP, SQF, GMP, SSOPs, and COP.
• Experience with quality laboratory and production testing equipment, including HPLC, refractometers, TA, pH meters, CO₂ meters, seam testing, and torque testing.
• Experience with manufacturing processes and production equipment.
• Strong troubleshooting and root-cause analysis capabilities.
• Experience supporting production trials, new product introductions, formulation changes, or commercialization activities.
• Proficiency with Microsoft Office Suite, particularly Excel, Word, and PowerPoint.

Preferred Qualifications

• Experience with cold-fill manufacturing processes, tunnel pasteurization, water treatment systems, brewing or other specialized processing technologies.
• Experience working directly with co-manufacturers and contract manufacturers.
• Experience with quality management systems, SPC software, or other data analytics platforms.
• Bachelor's degree in Food Science, Food Engineering, Chemistry, Microbiology, Manufacturing, or a related technical discipline preferred.

Additional Requirements

• 50–75% domestic travel is required.
• Must be comfortable working in manufacturing, warehouse, and production environments for extended periods.
• Ability to stand and walk for extended periods and maintain focus and productivity in physically demanding environments.
• Ability to work around production equipment, noise, temperature variations, wet environments, and other typical manufacturing conditions.
• Must adhere to all applicable site safety, GMP, sanitation, and personal protective equipment (PPE) requirements.
• Ability to manage multiple projects, sites, priorities, and deadlines in a fast-paced and dynamic environment.
• Flexibility to support production trials, audits, investigations, and other technical activities based on business needs.