Lead Outpatient Scheduling Specialist - Orion Building
Location: Orion Building -6630 Orion Drive Fort Myers FL 33912
Department: Outpatient Scheduling (OPS)
Work Type: Full Time
Shift: Shift 1/8:00:00AM to 5:00:00PM
Minimum to Midpoint Pay Rate: $21.01 - $24.69 / hour
Summary
The Lead Outpatient Scheduling Specialist meets all of the requirements for the Outpatient Scheduling Specialist, Outpatient Scheduling Facilitator and are proficient in both areas. This position requires commitment to delivering exceptional customer service as well as being a patient advocate, motivator, organizer and good communicator. Responsible for guiding and monitoring the team with the workflow processes. They will bring a positive attitude, which supports a positive working environment for the team while embracing process improvement initiatives. In addition, they will demonstrate strong listening skills, acknowledging patients and team concerns to ensure departmental needs are met. This position requires a highly motivated person capable of multitasking in a fast-paced environment.
Requirements
Education: High School diploma or equivalent required.
Experience: Minimum of 2 years of scheduling and customer service experience required. 1 year of facilitator experience preferred.
Certification: N/A
License: N/A
Other: Medical terminology knowledge preferred. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service, including verbal and written communication skills required. Data entry skills and excellent computer skills are required including knowledge of Microsoft, Excel, and Epic. Bilingual (Spanish) preferred.
US:FL:Fort Myers
Recommended Jobs
Chef Tournant
Chef Tournant The position involves directing, coaching, supporting, supervising, and evaluating direct reports, along with ensuring excellent food knowledge, adherence to company recipes, proficienc…
Production Associate
QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials i…
Supply Chain Operations Specialist II
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500…
Security Staff
Security Staff The Security Guard will be controlling entry to the ship during Gangway Operations, perform screening as described in the Security Manual, and patrol the ship during nighttime hour…
Machine Operator
Job Description Job Description Description: As a GardenCore Machine Operator , you will operate manual and/or automated machinery in a fast-pace, covered and uncovered manufacturing envi…
Registered Nurse Part Time - (RN) Estero
Restore Hyper Wellness + Cryotherapy Estero is the antithesis of the traditional doctor's office and we are hiring! Our locations are fun, social and transparent. We provide whole body and localized …
Laborer
Laborer Hughes Brothers Construction is now hiring! We are a heavy civil contractor specializing in large site infrastructure, underground utilities and roadway construction throughout Central Fl…
Credential Office Event Staff
DAYTONA INTERNATIONAL SPEEDWAY Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal’s prestigious Sports Business Award for Sports Faci…
Recent Graduates Accepted Semi Local Truck Driver Class A 1250per week
Summary. Overhaul Carriers Ltd., Truck Driver CDL Class A night driving semi local. Recent Graduates: Paid Training Over the Road then get placed on the Semi Local. Experience Drivers: Mus…
SAP BRIM Analyst
We are seeking an SAP BRIM Analyst for a 7-12+ month REMOTE contract (potential to convert to FTE). This role focuses on SAP BRIM (Billing Revenue Innovation Management), specifically within the Co…