Services Support Representative
- Performs sales order processing, promotional requests, and sales quotes.
- Report creation, data entry, email follow up, database management and order tracking
- Manages routine sales calls within an established customer base to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met
- Answers customer questions on pricing, availability information on products, and any shipping or service issues related to placed orders
- Handles issue resolution such as shipping / stock, promotional adjustments
- Maintains daily transactional engagement with the customer and internal partners
- Represents TD SYNNEX professionally in daily interface with business partners/customers
- Meets attendance and punctuality standards
- Build solid, effective working relationships with others
- Constructively work under stress and pressure when faced with high workloads and deadlines
- Respond to incoming calls and greet public in a friendly and courteous manner
- Adjust readily to change and adapt as needed
- Able to be immobile for long extended periods
- Use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level
- Maintain a positive attitude in the face of criticism, rejection, or failure
- Able to maintain confidentiality of sensitive information
- 2 year degree; or HS diploma/GED plus 1 years relevant experience
- Current affiliation within a sales organization/class preferred
- Bachelor's Degree within a business or IT discipline preferred
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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