Special Events Manager
- Plan and execute all donor-centric and fundraising events — including receptions, opening night dinners, a Lunch & Learn series, Board of Directors trips, and a 400-person annual gala at The Breakers — ensuring that each event reflects the mission and elevates the patron experience.
- Develop creative event concepts and thematic elements that align with institutional goals, donor interests, and artistic programming.
- Create and manage detailed event budgets, timelines, and run-of-show schedules to ensure seamless execution and positive financial outcomes.
- Secure and coordinate with venues, caterers, A/V teams, florists, and other vendors while negotiating favorable terms and ensuring exceptional service.
- Recruit, train, and lead event staff and volunteers, cultivating a collaborative and guest-focused event culture.
- Collaborate with internal departments — particularly marketing and artistic — to ensure event messaging, branding, and programming are consistent and compelling.
- Design and implement fundraising strategies within events to drive engagement, secure sponsorships, and inspire giving.
- Manage guest registration and RSVPs, oversee seating plans, and provide high-touch service to VIP donors and sponsors.
- In collaboration with marketing department, develop and execute event materials using email, social media, printed collateral, and press outreach.
- Conduct post-event evaluation, track attendance and giving data, and prepare internal reports that inform future planning.
- Lead aspects of donor programs, including recruitment events, renewals, increases, and benefit fulfillment.
- Analyze donor engagement data to refine strategies, identify trends, and maximize impact across events and fundraising initiatives.
- Serve as an enthusiastic ambassador for Palm Beach Opera at all events — cultivating lasting relationships and delivering outstanding guest experiences.
- Represent Palm Beach Opera’s mission and values with integrity, warmth, and professionalism in all external communications.
- 3+ years of relevant experience in event planning, fundraising, and/or donor engagement — preferably in a nonprofit or arts organization.
- Demonstrated success planning and executing special events of varying scale with impeccable taste, including experience managing event budgets, logistics, and vendor relationships.
- A track record of meeting or exceeding fundraising goals through events, donor cultivation, and creative engagement strategies.
- Excellent communication and interpersonal skills, with the ability to build meaningful relationships with donors, sponsors, vendors, volunteers, and staff.
- Strong organizational and project management skills — detail-oriented and able to juggle multiple deadlines and priorities in a fast-paced environment.
- A proactive, solutions-driven mindset with the ability to troubleshoot on the fly and adapt to changing circumstances with professionalism.
- Proficiency in CRM and event software platforms (such as PatronManager, Raiser’s Edge, OneCause, or similar), as well as Microsoft Office Suite.
- Familiarity with annual fund programs, including donor benefit fulfillment, stewardship, and engagement strategies.
- A collaborative spirit with the ability to work independently and cross-functionally in a team-oriented environment.
- A passion for the performing arts and a strong commitment to the mission of Palm Beach Opera.
- Discretion and sound judgment when working with confidential and sensitive information.
- Flexibility to work evenings, weekends, and extended hours for donor events, performances, and meetings.
- Access to reliable transportation for travel to work, meetings, performances, and off-site events.
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