Supervisor

About Us:

• If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer:

Salary: $65,000 - $68,000

Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

Preventative care is 100% covered (free) on all plans.

PTO is offered to full-time and part-time employees.

11 days of PTO and 10 paid holidays annually.

Option to participate in the 401K plan with employer match.

$15,000 in employee Life Insurance paid for by Metropolitan Ministries.

Employee Assistance Program

Option to participate in supplemental group insurance plans at affordable rates.

Tuition reimbursement program

Training and career development.

Discounted membership at the YMCA.

Job Functions:

Supervises CREATE - ELC, CREATE, and Youth therapeutic programs staff for therapeutic programs serving homeless children and families in our onsite housing programs. Supervises therapeutic staff to ensure quality service delivery and achievement of program outcomes.

Essential Responsibilities:

• Supervises program service delivery to ensure quality care.
• Participates in hiring of therapeutic program staff.
• Provides supervision and training to the therapeutic programs staff under the Youth and CREATE program.
• Provides supervision to Education Program Coordinator, Therapeutic Specialists and interns who are involved in the programmatic, small group, and individual therapeutic interventions of children and teens who are served by our educational programming.
• Supervises the implementation of the client's support plans to include individual behavior plans and other therapeutic services.
• Oversees therapeutic services provided as part of the CREATE and Youth programs.
• Implements and oversees the outcomes of the executive functioning within the CREATE programs.
• Ensures that techniques used are evidence based and suited to meet the needs of the clients.
• Monitors ongoing progress, needs, and support services for clients. Ensures families are linked to services and natural support systems as needed.
• Successfully supervises staff to ensure trauma informed interactions with all clients and that staff maintain professional boundaries.
• Keeps confidential records according to the Code of Ethics.
• Participates in data tracking and outcome reporting for grants.
• Ensures utilization of prescribed data tracking system for data tracking and service delivery documentation.
• Coordinates with all Client Care staff to ensure service delivery best meets the needs of the clients.
• Participates in children's coordination and programs team meetings.
• Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented.
• Demonstrates flexibility in work schedule to ensure that client/program needs are being met.
• Supports the holiday tent operations as directed.
• Supports the team in other tasks as assigned.
• Meets personal goals and actively contributes to the achievement of the team and organizational targets/goals.
• Assists with children's therapeutic needs as needed.
• Supervises interns as assigned.

Education and Experience:

A minimum of a M.S. degree in recreation therapy or mental health field. Graduate degree from an accredited university in related field is desirable. Minimum of three years of experience in the fields of recreation therapy or related field for bachelor's level candidates. Direct experience working with children and parents required. Bi-lingual preferred. Must be knowledgeable about homeless issues, with experience working with individuals with trauma and/or be willing to seek continuing education related to homeless population. Supervision experience preferred. National Council for Therapeutic Recreation Certification (NCTRC) or Activity Professional Credential preferred.

Skills Requirements:

Must be able to work within a multi-disciplinary team framework; strong interpersonal skills; strong oral and written communications skills; dependability; demonstrates maturity and sensitivity to cultural and individual differences in clients served; ability to handle job related matters in a professional, diplomatic, and confidential manner; willing to work with minimal supervision, yet be able to accept direction; well organized and detail oriented.

Physical Requirements:

Hearing and speaking ability, which allows for effective oral communication; physical and emotional stamina to effectively handle job related issues and stress.

Other:

Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English. Prefer valid FL drivers license with a good driving record and insured vehicle in order to transport self and clients when necessary. Must pass applicable pre-employment background screening procedures.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at

Compensation details: 0 Yearly Salary

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