Head of Retail Industry & Solutions, Americas, AMER Industry & Solutions

DESCRIPTION

The AMER Industry & Solutions Team consists of subject matter experts across industries and technical domains—customer obsessed while remaining partner-agnostic. We serve decision makers in the technology buying process, inclusive of IT and line of business leaders.


As the AMER Industry PDS for Retail (Style & Specialty), you will own and manage the execution plan with partners for Retail (Style & Specialty), driving go-to-market and building deep capability and capacity through strategic industry partners. You will possess deep industry background and consulting experience that enables you to engage at the CXO level with LOB customers and partners.


Lead Retail pipeline creation with focus on Style & Specialty (Fashion-Apparel, Hardlines) through customer-facing BD engaging CXO personas while building scalable mechanisms enabling partner-led delivery. Execute CXO Elevate plays across Style & Specialty targeting CMO, COO, CIO, CFO, and CAIO buyers—deep experience working with one or more of these CXO personas is highly preferred.


The position requires strong technical acumen, along with working knowledge of the Retail (Style & Specialty) landscape. You should have a demonstrated ability to think strategically about new go-to-market business models, solutions, and relevant partner engagement to help build and convey compelling value propositions for AWS customers through AWS Partners. You should also have a proven track record of influencing innovation through partners, with prior solution evangelization and program successes.


Key job responsibilities
Develop and execute the AMER Style & Specialty partner go-to-market strategy to expand, build, and grow partners with industry specialization, leading Retail pipeline creation ensuring monthly and yearly attainment targets are ahead of plan


Lead cross-industry go-to-market engaging CXO buyer personas beyond Style & Specialty, executing scalable GTM strategies for key use cases while serving as industry thought leader sharing insights on business trends, growth areas, and AWS-focused partner capability and capacity


Execute deliberate and proactive go-to-market initiatives to deliver customer outcomes at scale via AWS partners, leading customer-facing activities at major industry conferences including executive innovation events, panel discussions, and customer showcase events


Work with strategic partners (across consulting, technology, and startup) to expand AWS Industry practice by executing industry-aligned go-to-market motions at scale, driving go-to-market scale through incorporation of best practices and repeatable mechanisms across AMER customers


Build and pilot scalable mechanisms enabling partner-led delivery, transitioning ownership to operations teams while developing mechanisms using AI, automation, and knowledge sharing to improve sales cycle speed and win rates


Represent Retail in MBRs providing insights on pipeline health, gaps, and corrective actions while providing guidance to help partners and internal teams prioritize, build, market, and sell solutions that drive customer impact


Influence stakeholders including AWS Global Sales, Partner Sales, Partner Management, and Partners to build alignment towards persona-based go-to-market initiatives, navigating ambiguity and driving alignment across multiple business units in highly-matrixed environments without direct authority


Establish strategic relationships with Technology (ISV) and Consulting (GSI) partners, driving C-level and LOB connections within Style & Specialty


A day in the life
Own customer outcomes by engaging CXO-level executives at Style & Specialty retailers and cross-industry accounts to understand business transformation priorities. Lead executive innovation events at industry conferences, facilitate customer roundtables generating Qualified+ pipeline, and conduct strategic meetings obsessing over customer success metrics.


Build and pilot mechanisms enabling partner-led delivery at scale, inventing approaches that simplify complex go-to-market challenges while taking full ownership of transitioning mechanisms to operations teams. Develop automation and AI-driven processes that simplify sales cycles while eliminating manual overhead.


Align AWS field teams establishing account targeting frameworks for always-on engagement. Coach field teams on partner-led strategies, simplifying complex partner ecosystems into actionable plays. Lead multi-party customer events, inventing collaboration models that simplify cross-organizational complexity.


About the team
The AMER Industry & Solutions (I&S) Team consists of subject matter experts across industries and technical domains, serving as the connective tissue between AWS Global sales and partner organizations—with a mission to deliver customer outcomes at scale via AWS partners by industry. We are industry-aligned, customer obsessed while remaining partner-agnostic, and domain-specific, serving both decision makers in the technology buying process and partners who support them. Working backwards from customer and partner needs, we execute proactive go-to-market initiatives, build mechanisms to drive growth at scale via partners, drive interlocks between sales and partner organizations, evolve capabilities through AI and automation, and develop specialized knowledge into general knowledge. We lead with deep industry knowledge, build for scale from day one, prioritize ruthlessly, absorb complexity, and experiment boldly.

BASIC QUALIFICATIONS

• 6+ years of developing, negotiating and executing business agreements experience
• 6+ years of professional or military experience
• 6+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience explaining complex technical concepts to various business and technical audiences
• Experience in the fashion industry
• Bachelor's degree in a relevant field or equivalent work experience
• Experience communicating and presenting to senior leadership
• Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
• Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency

PREFERRED QUALIFICATIONS

• 7+ years of customer-facing retail, hospitality, or grocery industry, or 7+ years of management experience in building and developing retail teams of 10 or more members experience
• Experience establishing credibility quickly with senior level executives across organizations
• 7+ years of cloud architecture and solution implementation experience, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
• Experience at a senior level in the fashion industry ideally in an e-commerce, retail, key account management or consulting role
• Knowledge of key technology and market trends
• Experience in technology/software sales, pre-sales, or consulting
• Experience with Style & Specialty technology solutions including PLM, MDM, PIM, Order Management, Clienteling, Inventory Optimization, Virtual Try-On, and 3D Product Visualization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, TX, Dallas - 147,900.00 - 200,100.00 USD annually
USA, VA, Arlington - 147,900.00 - 200,100.00 USD annually