Grove Harbour Marina Dry Stack Marina Operations Supervisor
Operations Management
- Supervise daily dry stack operations, including launching, hauling, and storage of vessels.
- Ensure proper use and maintenance of forklifts, travel lifts, and other marina equipment.
- Develop and enforce operational procedures to maximize efficiency and safety.
Customer Service
- Serve as a liaison for boat owners, addressing inquiries and resolving issues promptly.
- Oversee scheduling of launches and retrievals to ensure timely service.
- Maintain high standards of customer satisfaction and foster long-term relationships.
Staff Leadership
- Recruit, train, and supervise marina staff, including dockhands and equipment operators.
- Schedule shifts and assign tasks to ensure adequate coverage.
- Promote a culture of safety, teamwork, and accountability.
Safety & Compliance
- Enforce OSHA, Coast Guard, and environmental regulations.
- Conduct regular safety inspections and drills.
- Maintain accurate records of incidents, inspections, and compliance reports.
- Proven experience in operations, logistics, or related field.
- Strong leadership and team management skills.
- Knowledge of boating, marine equipment, and safety regulations.
- Excellent communication and customer service abilities.
- Ability to operate and oversee heavy equipment safely.
- Problem-solving mindset with attention to detail.
- Ability to thrive in a fast-paced, outdoor environment.
- Commitment to environmental stewardship and sustainable marina practices.
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