Client Intake Specialist
LaSalle Network is partnering with a rapidly growing law firm to hire a Client Intake Specialist to join their team in Lake Mary, FL. In this role, you’ll be the first point of contact for prospective clients and play a direct role in converting leads into signed cases. This opportunity is ideal for someone who is confident on the phone, motivated by performance, and comfortable balancing empathy with a results-driven approach.
Client Intake Specialist Responsibilities:- Handle inbound calls, texts, and web inquiries from prospective clients
- Qualify leads and determine case fit based on established criteria
- Build rapport quickly and guide conversations with confidence
- Drive conversations toward signed agreements when appropriate
- Manage follow-up communication across phone, text, and email
- Track activity and outcomes within CRM systems
Client Intake Specialist Requirements:
- At least 2 years of experience in customer service, call center, sales, or high-volume client-facing roles
- Comfort working toward metrics and performance goals
- Strong communication and relationship-building skills
- Ability to work in a fast-paced, structured environment
- Spanish fluency is a plus
Key Details:
- Compensation: $19–$20/hour base with eligibility to earn bonus and commission
- Higher earning potential available for candidates open to flexible evening schedules
- Schedule: Full-time Monday–Friday
- Location: Onsite in Lake Mary, FL
- Training includes an 8-week structured onboarding period (day shift schedule), with a strict attendance policy and no PTO permitted during training.
- Medical, dental, and vision coverage
- Paid holidays + generous PTO
If you’re looking for a role where you can grow and make an impact, please apply today!
Thank you,
Phoebe Gilbert
Senior Recruiter
LNOSHR
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