Salesforce Business Analyst

We are seeking a proactive and analytical Salesforce Business Analyst to join our growing team. In this role, you’ll serve as the primary Salesforce Analyst/Administrator and a key partner to cross-functional stakeholders. You’ll support the customization, optimization, and integration of our business systems to meet operational needs and enable strategic growth.

This is a hybrid role based out of our Boston, MA or Tampa, FL offices (3 days per week onsite).

• Collaborate with stakeholders across departments to understand business challenges and translate them into system solutions.
• Design, customize, and implement scalable solutions within the Salesforce platform and integrated applications.
• Gather business and technical requirements, translating them into clear process flows and system configurations.
• Maintain and administer Salesforce: manage custom objects, validation rules, flows, approval processes, user roles, profiles, and permissions.
• Build and maintain dashboards and reports to provide actionable insights and support decision-making.
• Analyze data to inform both day-to-day operations and long-term strategic initiatives.
• Monitor and track business applications, including contract lifecycles and system usage.
• Support ongoing improvements in system efficiency, automation, and scalability.
• Ensure seamless data flow and integration across systems (Salesforce, NetSuite, BI tools, etc.).

Cynet is a pioneer and leader in advanced threat detection and response. Cynet simplifies security by providing a rapidly deployed, comprehensive platform for detection, prevention and automated response to advanced threats with near-zero false positives, shortening the time from detection to resolution and limiting damage to an organization.

Cynet’s unique visibility of files, users, network traffic, and endpoints, and continuous monitoring of an environment uncovers behavioral and interaction indicators across the attack chain, giving a complete picture of an attack operation over time. Cynet is enhanced by Cynet CyOps, which delivers additional value to the platform with 24/7 threat expert assistance, insight, and intelligence. Staffed by an elite group of cyber threat analysts and investigators, Cynet’s CyOps is an extra set of expert eyes dedicated to monitor, prioritizing,g and responding to threats in a customer’s environment.

By combining high fidelity detection, decoy interactions, network analytics, and expert analyst assistance, Cynet provides accurate findings with associated risks without a lot of complexity and noise, so security teams can prioritize and respond to what matters

• Why Cynet?Our benefits are here to support the whole of you:
• Competitive salary and benefits
• 401(k) Cynet matching program ( 3%)
• Medical/dental
• Paid vacation and company-paid holidays
• Healthy meals and snacks are available for non-remote employees
• Reimburse Commuter Benefit for non-remote employees
• Flexible Spending Account (FSA) Plans
• Supplemental Life Insurance
• Parental Leave Policy
• Internet /Cell Phone Stipend
• Team events and Happy hours

The ideal candidate must be based in within commutable distance to the Boston, MA, or Tampa, FL offices.

Salary is determined by a combination of factors, including location, level, relevant experience, and skills. The range displayed in each job posting reflects the minimum and maximum target for new hire salaries for the position across all U.S. locations.

In addition to base salary, the compensation package for this position includes a commission/variable component based on performance, as well as stock options and a comprehensive benefits package.

At Cynet Security, we are proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring to our team.

We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, veteran status, disability, medical condition, or any other characteristic protected by applicable law.

We encourage talented individuals from all walks of life to apply and join us in building an innovative, collaborative, and thriving workforce.

REQUIREMENTS

• Bachelor’s degree in Industrial Engineering, Information Systems, or a related field – Required
• 3-4+ years of hands-on experience designing and implementing solutions in Salesforce – Required
• Salesforce.com Admin Certification – Required
• Proven experience working with Salesforce Lightning, CPQ, and Communities – Highly Preferred
• Familiarity with ERP systems, particularly NetSuite – Preferred
• Experience with BI and visualization tools like Power BI or Tableau – Advantageous
• Strong technical background with a strategic, business-oriented mindset.
• Excellent analytical and problem-solving skills with high attention to detail.
• Exceptional organizational and multitasking abilities.
• Strong communication skills with the ability to work effectively with remote teams across multiple time zones.
• A team player with a customer-service mindset and the ability to thrive in a fast-paced, evolving environment.