Engagement Manager (Jacksonville)

Job brief: We are looking for a detailed, organized, humble yet persistent professional who has experience in major gifts fundraising to support a ministry intent on impacting some of the worlds most vulnerable people. The ideal candidate will be filled up by cultivating, soliciting, and stewarding a portfolio of approximately 150 mid-level donors. They will utilize their ability to manage and grow a portfolio, developing personalized engagement strategies that deepen relationships and inspire continued generosity.

Responsibilities:

Connect giving family to the impact they are making through their gifts

Manage all aspects of the donor portfolio, from identification and cultivation to solicitation and stewardship

Conduct regular giving family meetings and calls to deepen connections, understand their philanthropic goals and secure financial commitments

Prepare compelling proposals and presentations to solicit gifts

Research current and prospective donors using wealth screening and other avenues to better inform conversations during the cultivation process

Draft and send donor acknowledgments, both written and digitally, to ensure that donors are promptly thanked for their support

Develop a year-round communication plan to steward existing portfolio of donors

Respond in a timely manner to incoming donor inquiries

Build rapport and trust and maintain relationships with staff, business and community leaders, philanthropic individuals, and families across the nation

Promote hand-off of high capacity giving family members to the Director of Engagement as needed

Maintain accurate donor records and complete actions in CRM regularly

Support performance metrics and accountability measures to drive the achievement of strategic objectives and revenue targets

Work collaboratively with other departments as needed to develop targeted engagement opportunities

Support the Events team with planning and execution of donor related events, including but not limited to our Gala & Golf Classic

Perform other related duties as assigned

Requirements:

4-6 years of experience cultivating and soliciting 5-figure gifts from individual/foundations

Comprehensive understanding of fundraising principles and practices

Experience in proposal development & campaign execution

Ability to manage a portfolio of 150+ donors

Experience in CRM & database management, such as Raisers Edge, Hubspot, and/or Virtuous

Exercise considerable independence and judgment with a high level of confidentiality

Outstanding verbal, written communication and relational skills

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