District Manager (South) - South Florida

ABOUT US:

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.

Summary:

The District Manager is responsible for all aspects of the performance and operations of HearUSA retail business (at the clinic level) within the South Florida region. This role strives to help more clients hear better by ensuring both a positive team member and client experience.

Responsibilities:

• Coach, mentor, and role-model our core values and expected behaviors through frequent clinic visits and consistent follow up to drive sustainable behaviors that lead to the delivery of “Simply Excellent Hearing Care” to our clients and centers.
• Communicate with assigned clinics, monitor performance, provide feedback and recognition, and maintain alignment on priorities.
• Create Action Plans for the month, week, and day for clinics within assigned district. Ensure each team has a clear vision and priorities are clearly articulated and the “why” is understood.
• Identify obstacles to center performance attainment and take an active role in problem solving. Collaborate with colleagues and center teams to overcome/develop the necessary processes to succeed.
• Collaborates with Training team and Hearing Care Provider Team Leads in the training, monitoring and assessment of development plans for new and current center employees.
• Ensure clinic execution of daily operational objectives, including sales, inventory, and cash management.
• Manage a regional budget and ensure that each store operates within the budget.
• Oversee financial performance, including P&L management and budget achievement for the district.
• 80% of time will be in centers coaching with a minimum expectation to visit each center at least times per 2-3 times per quarter.

Qualifications:

• 5+ years hands on management experience in retail health care or similar field
• Exceptional People Leadership skills and can clearly articulate with team members. Experience in developing team member performance along with strong sales and operational excellence.
• Demonstrated skills in planning, analytical and critical thinking, problem solving, prioritization, and proactive decision making.
• Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook) & possesses willingness to learn and use new computer programs/applications.
• Ability to foster a collaborative environment
• Ability to develop and give oral presentations to both large and small groups
• Strong written communication skills
• Ability to communicate detailed or technical information clearly, accurately and concisely
• Must be available for 80% travel

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.