Director of Technical Architecture and Operations

Job Description

Job Description

FrankCrum is a Top Workplace!

Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in over 40 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment - echoed throughout the family of companies - "always to do the right things for the right reasons!"

Click here to learn more about FrankCrum!

The Role You'll Play to Create Success

We are excited to announce our search for a full-time Director of Technical Architecture and Operations ! This job contributes to the mission of FrankCrum by being responsible for Applications/Data Architecture, Integration, Implementation, and Release Management of Business-Critical Insurance applications at FrankCrum.

1. Manages integration with Third Party Applications including rationalization of systems and processes. Additionally, provide guidance in the due diligence phase to help the organization understand the cost of Integration.
2. Manages development and enhancements to the Insurance company’s custom applications, web-based solutions, reporting systems and vendor managed solutions.
3. Develops or generates Reports and Dashboards as needed with tools like PowerBI, Tableau or SSRS report services.
4. Manages production application change controls and availability SLAs.
5. Recommends new technologies and services to purchase and work with various vendors for procurement.
6. Collaborates with a team of onshore Business Analysts and offshore developers and testers to design, build, validate and deploy software solutions.
7. Makes recommendations for new technologies and services, create POCs, and manage the SDLC process to deploy software solutions.
8. Works closely with Production Support, Infrastructure, and other DEV teams to support the software delivery process.
9. Maintains excellent communication with IT Management on all tasks and projects.
10. Provides reports on IT systems performance and logging to management, as well as creates and maintains technical documentation.
11. Assures quality, security and compliance requirements are met for the Insurance area.
12. Participates in the updating and testing of the business continuation plan.

The Attributes We Seek

Keys to success in this position include strong knowledge & interest of software platforms, business systems and database design practices, as well as a strong understanding of T-SQL, Microsoft SQL server, C#, JavaScript, MVC and REST.
Bachelor’s degree in Computer Engineering or a related field is required. A minimum of 10 years of experience in progressive management/leadership experience of which at least 5 years are in Software Development experience is needed. At least four (4) years of experience with .NET/ASP.NET development as well as .NET Framework web application stack is required.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-twenty-five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our client's day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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