PRN Customer Service Representative - Peds Primary - Travels as needed

Location: Cape Coral Center for Women and Children -650 Del Prado Blvd Cape Coral FL 33990

Department: HOD HB Peds Primary - Cape

Work Type: PRN

Shift: Shift 1/7:00:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate: $20.75 - $20.75 / hour

Summary

🌟 PRN Opportunity Pediatrics Primary Care | Multi-Location Coverage Required 🌟

🚗 TRAVEL REQUIREMENT PLEASE READ CAREFULLY

This PRN role REQUIRES mandatory travel between multiple clinic locations based on operational needs.

Team members must be willing and able to travel as needed to support the following areas:

• Cape Coral

• Fort Myers

• Lehigh Acres

• Port Charlotte

Travel is not optional and flexibility between these locations is a condition of this PRN position. Candidates must have reliable transportation and be comfortable floating between sites.

👶 About the Opportunity

Are you passionate about caring for pediatric patients and supporting families across our communities?

We are seeking a flexible, dependable PRN team member to provide coverage across our Pediatrics Primary Care practices in multiple locations.

This is a dynamic, team-oriented role supporting high-volume pediatric offices when coverage is needed.

Practice Coverage Needs (Availability Requirements)

To support clinic operations, PRN team members must be able to:

Provide coverage for call-outs, vacations, and volume increases
Work weekdays, evenings, and weekends as needed
Be available within clinic hours of 7:00 AM 7:00 PM
Travel between Cape Coral, Fort Myers, Lehigh Acres, and Port Charlotte based on staffing needs

Open and flexible availability is essential for success in this role.

📌 What PRN Means in This Role

No guaranteed hours schedule is based entirely on practice need
Ideal for candidates seeking flexibility
Opportunity to gain pediatric primary care experience across multiple locations
Exposure to different teams and clinic environments

💙 Why Youll Love This Role

🧸 Make a meaningful impact in the lives of children and families across several communities
🧸 Gain diverse experience by supporting multiple pediatric sites
🧸 Flexible scheduling
🧸 Be part of a supportive, family-focused care team

If you have open availability, reliable transportation, enjoy helping families, and are comfortable traveling between Cape Coral, Fort Myers, Lehigh Acres, and Port Charlotte wed love to connect with you!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Cape Coral