Remote Customer Service | Insurance Agent

The Gainey Agency
Orlando, FL

We are seeking an Inside Sales Representative to deliver high-quality service and tailored insurance solutions in a fully virtual work setting serving the Orlando, FL area. The role focuses on assisting clients throughout the policy lifecycle while supporting the team's sales objectives. The position operates on Eastern Time business hours.

  • Assist clients in evaluating and selecting insurance products that meet their needs.
  • Support policy changes, endorsements and claims management with attention to detail.
  • Develop and maintain trusting, long-term client relationships through clear and professional communication.
  • Stay current on market developments and available product offerings relevant to the Florida market.
  • Collaborate with colleagues to refine sales approaches and improve team performance.
  • Participate in ongoing training and professional development to expand skills and product knowledge.
  • Excellent verbal and written communication skills for clear client interactions.
  • Strong commitment to customer service and client satisfaction.
  • Ability to adapt and perform effectively in a fast-paced, virtual environment.
  • Possession of relevant insurance licenses (Florida licenses preferred) or willingness to obtain required licenses.
  • U.S. citizenship and residence within the United States; candidates should be located in or able to work Eastern Time hours, with preference for those based in the Orlando, FL area.

The position offers opportunities for advancement and professional growth, competitive pay, and the potential for performance-based bonuses.

Posted 2026-04-01

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