Field Operations Support Assistant

Job Description

Job Description

We are seeking a detail-oriented and organized Field Operations Support Specialist for our office in North Miami, FL 33181 . This full-time position offers a $15/hr pay rate and requires availability on rotating weekends . This is a contract role through December 2025 , with strong potential to transition into a permanent role. The ideal candidate will play a crucial role in supporting day-to-day operations and ensuring the efficient functioning of our office in the funeral and cemetery services industry. You will be cross-trained in multiple functions and expected to adapt to a dynamic, service-driven environment.

Key Responsibilities

• Answer and route telephone calls professionally and direct clients to the appropriate counselors
• Receive visitors and assist in providing needed documentation or support
• Process cash payments and enter payment records into internal systems
• Perform accurate and timely data entry
• Track and distribute inventory supplies for counselors
• Conduct account research to ensure all documentation is in place for burial services
• Prepare, edit, and maintain records, reports, and correspondence
• Schedule appointments, coordinate meetings, and assist with event logistics
• Maintain office supplies and coordinate equipment servicing
• Collaborate closely with front desk, admin team, counselors, and managers to ensure workflow efficiency
• Provide compassionate and respectful service to families and clients

Qualifications

• High school diploma or equivalent (additional administrative certification is a plus)
• Previous experience in an administrative, office support, or customer-facing role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to handle sensitive information with confidentiality
• Must be able to adapt to frequent changes and support a variety of administrative tasks
• Must be comfortable with the work schedule , including rotating weekends and select holidays

Work Schedule

• Monday to Friday: 8:30 AM – 5:00 PM (30-minute lunch)
• Saturday: 8:00 AM – 4:00 PM (no lunch)
• Sunday: 10:00 AM – 3:00 PM (no lunch)
• Rotating Weekends: You will not work every weekend; shifts rotate among team members
• Holiday Work: Open on all holidays except Thanksgiving, Christmas, and New Year’s Day . All employees are required to work the day before and after these holidays. Mother’s Day is a mandatory workday.

Dress Code

• Business casual attire
• No sandals allowed

Position Benefits

• Be part of a reputable and compassionate organization in the funeral and cemetery services industry
• Opportunities for growth, development, and potential permanent hire
• Meaningful work with direct community impact
• Supportive, team-oriented environment
• Comprehensive training provided
• Build valuable skills across multiple administrative functions

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!

RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.

RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.

Company Description

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!

RightStone is a multi-divisional staffing company that has provided a People Focused, Client Driven, and Market Aware foundation to the ever-growing hiring ecosystem since 1996. As a member of the CSSI Family of Companies we provide focused Centers of Excellence both in Technical Staffing and National Recruitment Services. RightStone is the right choice. If you are looking for your next work home or to staff your department – WE ARE ON IT!

RightStone’s Excellence Centered approach to contract, contract to hire, and direct hire services across the CONUS is backed by industry leading processes. Processes that steer Candidate Engagement and Client Serving to Success.

Candidate Engagement Center of Excellence: Powered by skilled recruiters and human resources professionals, RightStone engages candidates and employees at multiple levels. Bringing the benefits of our strategic partnerships along with best in class support to our people means one thing – Our people are the critical aspect of our business!

Client Servicing and Delivery Center of Excellence: RightStone’s account professionals and operations teams bring measurable value to our client’s hiring needs. Through controllable workflows, focused and scalable delivery models, and adaptable labor desk coordination we bring a transactional dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most valuable asset to them – Our people!

Company Description

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!\r\n\r\nRightStone is a multi-divisional staffing company that has provided a People Focused, Client Driven, and Market Aware foundation to the ever-growing hiring ecosystem since 1996. As a member of the CSSI Family of Companies we provide focused Centers of Excellence both in Technical Staffing and National Recruitment Services. RightStone is the right choice. If you are looking for your next work home or to staff your department – WE ARE ON IT!\r\n\r\nRightStone’s Excellence Centered approach to contract, contract to hire, and direct hire services across the CONUS is backed by industry leading processes. Processes that steer Candidate Engagement and Client Serving to Success.\r\n\r\nCandidate Engagement Center of Excellence: Powered by skilled recruiters and human resources professionals, RightStone engages candidates and employees at multiple levels. Bringing the benefits of our strategic partnerships along with best in class support to our people means one thing – Our people are the critical aspect of our business!\r\n\r\nClient Servicing and Delivery Center of Excellence: RightStone’s account professionals and operations teams bring measurable value to our client’s hiring needs. Through controllable workflows, focused and scalable delivery models, and adaptable labor desk coordination we bring a transactional dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most valuable asset to them – Our people!