Experienced Apartment Leasing Consultant

Job Description

Job Description

Were seeking polished, customer-focused Leasing Consultants to join our team to support leasing, tours, and resident relations at apartment communities in the Palatka area!

Key Responsibilities:

• Greet prospective residents, conduct property tours, and highlight amenities and floor plans
• Respond to phone, email, and online inquiries promptly and professionally
• Qualify prospects, explain lease terms, fees, and application requirements; assist with application process and approvals
• Prepare and execute lease paperwork, renewals, and move-in documentation accurately and timely
• Maintain up-to-date knowledge of unit availability, pricing, incentives, and community promotions
• Follow up with prospects to convert leads and meet occupancy goals; track leads in property management software (e.g., Yardi, RealPage)
• Coordinate with maintenance and management to ensure units are ready for move-in and resolve resident concerns
• Handle resident relations issues courteously; escalate maintenance or policy issues as needed
• Meet or exceed weekly/monthly leasing and occupancy targets and report activity to management
• Participate in community events, tours, and marketing initiatives (online listings, social media, open houses)

Qualifications:

• 1+ year leasing, sales, customer service, or hospitality experience preferred
• Strong interpersonal, written, and verbal communication skills
• Professional appearance and customer-service orientation
• Ability to work independently and as part of a team; reliable and punctual
• Comfortable with basic math and explaining lease terms and fees
• Proficiency with computers and property management/CRM software; Microsoft Office skills required
• Valid drivers license and reliable transportation for off-site showings as needed
• High school diploma or equivalent required; college coursework or real estate licensing a plus

Core Values:

• Honesty
• Integrity
• Competence
• Enthusiasm
• Professionalism
• Reliability & Attendance

Equal Opportunity Employer