SERVER (LP)

Job Description

Job Description

Description:

POSITION PURPOSE

Responsible to provide/serve food, beverages or banquets to Club members and guests

ACCOUNTABILITIES

· Perform pre- and post-work shift duties

· Provide immediate attention to all members and guests upon seating

· Distribute menus, and answer questions

· If local water conservation laws permit, fill glasses with the ice water and answer questions and suggest menu items

· Take orders and suggestively sell food and beverage items, if appropriate

· Place orders with bartender and/or kitchen and inform cooks about any special cooking instructions

· May ice glasses, add garnishes, or other ingredients

· Place beverages on tray, deliver to members and guests and serves beverages

· Assemble food on trays; procure items from each station as necessary

· Serve meals and place dishes by courses in front of each person

· Check back to ensure member and guest satisfaction; replenish water and butter as necessary

· Remove soiled dishes and empty glasses; clean table as required

· Present dessert menus; suggests and serves desserts, coffee and after-dinner drinks

· Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks

· Present bill and obtain signature on chit, if applicable

· Keep tables, dining room and bus station areas clean

· Advise supervisor on any complaints as soon as they occur

· Perform clean-up and closing duties as assigned by manager

· Attend pre-meal meetings as requested by F&B Managers

· Consistently complies with all state, local, and Club laws and policies relating to the service of alcohol; informs manager if service to a member or guest is questionable

· Turn in signed tip declaration form weekly/daily, if applicable

· Thank members and guests; invites them to return

· May assist banquet personnel in setting up, serving and cleaning up after banquet functions

· Regularly inspect all front- and back-of-the-house service areas and equipment to ensure that sanitation, safety, energy management, preventive maintenance, and other standards of the department are met

· Other duties as assigned

MINIMUM REQUIREMENTS

· Experience that is directly related to the duties and responsibilities specified

· Demonstrated polished, professional appearance and presentation

· Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment

· Ability to maintain quality and safety standards

· Strong reasoning ability and critical thinking skills

· Demonstrated strong oral and written communication skills to a wide variety of constituents

· Excellent interpersonal/relationship -building skills

· Proven record of providing excellent internal and external customer service

Physical Demands and Work Environment

· Must be able to stand, walk, squat, reach, bend, climb, clean, walk on rough ground and lift up to 20 pounds

· Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases

· Independent mobility