AWS Connect Engineer
AWS Connect Engineer
Required Skills:
* Amazon Connect
* Contact Flow & IVR Development
* Skills-Based Routing
* AWS Lambda
* Amazon Lex
* DynamoDB
* REST APIs
* CloudWatch
* IAM
* JavaScript, Python, or Node.js
Responsibilities:
* Develop and support Amazon Connect solutions.
* Design contact flows, queues, and routing profiles.
* Integrate Amazon Connect with AWS services and third-party applications.
* Troubleshoot and optimize contact center operations.
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