Nursing Director Heart Institute (Full Time)

Job Summary

Responsible for leading, planning, and supporting the delivery of high-quality nursing patient care services across the Heart Institute. Works directly with the Chief Nursing Officer, the Heart Institute Administrator, and other clinical leaders to plan, coordinate, implement, and evaluate nursing operations for assigned services/departments. Directs goals and objectives for the department(s) and projects/programs assigned in collaboration with the medical, clinical, and administrative leadership teams to ensure standards of professional practice, regulatory requirements, continuous performance improvement initiatives, financial accountability, and responsibility are optimized and in compliance. Collaborates with leaders and directs improvements in employee engagement, well‑being, and patient family experience. Supports and upholds the Health System’s Mission, Vision, Values, and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct.

Job Specific Duties

• Responsible for developing and maintaining a capable nursing leadership team that is accountable for coordinated and efficient day-to-day operations across the Heart Institute. Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff. Builds a high-performance environment by fostering staff empowerment, holding team members accountable, utilizing the department engagement champions to increase staff communication, recognition, and talent retention.
• Serve as a voting member of the Heart Institute Executive Committee (HIEC) representing nursing and overall service line short and long-term interests as they relate to clinical outcomes, staff engagement, and customer service. Collaborate with HIEC and divisional leaders to continually assess and provide strategic direction to meet projected volumes and resource needs.
• Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Develop and maintain relationships with key leaders across the organization to ensure collaborative partnerships that meet resource needs within all areas of scope.
• Lead or support departmental, service line, and/or organizational initiatives as requested in a manner that ensures continual focus on consumer needs and organizational priorities.
• Maintain presence within the national and international congenital heart disease community to ensure the Heart Institute, specifically Cardiac Nursing, is on the forefront of practice improvements and market changes. Ensure a high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice.
• Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops, reviews and revises departmental policies and procedures and assures the department’s compliance with DNV, state, and federal regulations, as well as current evidence-based guidelines.
• Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements, and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff.
• Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities.
• Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager and Nursing Leaders to fulfill the requirements of the Magnet Certification.
• Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction. Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents, making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensures sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets.

Qualifications

• Master’s Degree in Nursing or relevant health-related field from an accredited school.
• Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) – maintain active and in good standing throughout employment.
• American Heart Association BLS – maintain active and in good standing throughout employment.
• CCRN, CV-BC, CVRN-BC or related certification – maintain active and in good standing within 6 months of hire.
• 3–5 years of managerial experience in an acute care setting.
• 2–4 years of pediatric experience.

Knowledge, Skills, and Abilities

• 4 years of pediatric cardiac experience highly preferred.
• NE-BC, NEA-BC or CENP certification preferred.
• 2 years of clinical and management experience in clinical areas of oversight.
• Ability to communicate effectively both verbal and written when representing the Nursing department.
• Analytical and fiscal abilities to administer complex budgets and short/long range goals.
• Support for professional and interdisciplinary research and educational activities through collaboration and leadership.
• Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates.
• Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers.
• Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization.
• Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction.
• Actively seeks out self-development and education opportunities.