Account Manager, Commercial Landscape Services
Account Manager
Location: Sarasota, FL
Company Overview
Our client is an established, growth-oriented commercial landscaping company that takes pride in delivering top-quality work and strong client relationships. We maintain and enhance outdoor environments for leading businesses across the Sarasota area — and we treat each account like its own business.
Position Overview
We’re seeking an Account Manager who operates with an owner’s mindset — someone who manages their book of business like a small branch. You will own P&L performance, lead renewals and sales, and partner closely with operations to drive profitability, quality, and customer satisfaction.
This is not just customer service — this is business leadership .
What You’ll Do
Client Management & Retention
Serve as the primary point of contact, maintaining strong client relationships.
Conduct regular site walks and customer review meetings.
Ensure site quality and proactively resolve issues.
Maintain a 95%+ client retention rate through responsiveness and service excellence.
Initiate and close renewals for maintenance contracts.
Financial & Operational Accountability
Review monthly P&L statements to monitor performance and margin health.
Partner with operations to resolve profit-impacting issues (labor, materials, subcontractors).
Manage budgets, forecasts, and job costs for assigned accounts.
Fully understand the numbers behind each job and drive continuous performance improvement.
Achieve enhancement sales goals and maintain gross margins of 45% or higher .
Sales & Growth
Identify, propose, and sell enhancement opportunities to existing clients.
Forecast book-of-business growth and track new revenue opportunities.
Partner with operations to deliver accurate, timely proposals.
Maintain detailed tracking of enhancement and contract sales activity.
Leadership & Coordination
Collaborate with production teams on scheduling, pricing, and quality control.
Communicate clearly and consistently with crew leaders and field teams.
Support development of site plans, seasonal color rotations, and enhancement projects.
Ensure all administrative tasks and documentation are completed accurately and on time.
Maintain a professional appearance and uphold the company image.
Qualifications
2+ years of experience as an Account Manager or Manager in landscape maintenance or related field.
Preferred: Two- or four-year degree in landscape horticulture, a related discipline, or business.
Knowledge of standard landscape horticultural practices; basic understanding of irrigation and hardscape.
Proven success driving profitable growth and high client satisfaction.
Ability to manage budgets and understand how field performance impacts branch profitability.
Tech-savvy with landscape management software, CRM tools, and Microsoft Office.
Strong organizational and communication skills; bilingual (English/Spanish) preferred.
Must pass background check, MVR review, and drug screening.
Compensation
Base Salary: $80,000–$90,000
Commissions:
2% on new maintenance contracts (annualized revenue, paid over 12 months)
Up to 2% on enhancement sales (minimum 45% gross margin)
Benefits:
Medical, dental, and life insurance, PTO, take-home vehicle, and cell phone allowance.
If you are an experienced Account Manager with Commercial Landscape experience, please respond to this job posting by sending a copy of your resume.
#ZR
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