OPERATIONS ANALYST II - 76000496

Requisition No: 862779 

Agency: Highway Safety and Motor Vehicle

Working Title: OPERATIONS ANALYST II - 76000496

 Pay Plan: Career Service

Position Number: 76000496 

Salary: 40,000.08 Annually 

Posting Closing Date: 10/21/2025 

Total Compensation Estimator

FLORIDA HIGHWAY PATROL

Bureau of Technology, Fleet & Emergency Operations

*Career Service*

*Open Competitive*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Major Lisa Barnett, (850) 617-3288

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

Duties and Responsibilities

This position is located in the Florida Highway Patrol (FHP) Deputy Director of support operations office, under FHP HR management the incumbent in this position is responsible for performing a full range of assignments in a confidential capacity under limited supervision. This work includes conducting reviews and providing guidance regarding division personnel positions, related programs, conducting independent research and analysis in order to make organizational staffing recommendations to senior management. This position will be required to initiate and review personnel position related actions such as classification packets, hiring packets, reassignments, salary changes, and other changes for efficiency, consistency and compliance purposes, develop and maintain various databases, review, analyze and research personnel procedures, retention and other personnel matters.

Knowledge, Skills, and Abilities

• Ability to compile and assimilate moderately complex data, information and statistics, prepare reports and maintain records.
• Skilled in using Microsoft Office (Word, Excel, Outlook and Access).
• Skilled in researching and compiling data.
• Skilled in developing and maintaining databases
• Ability to understand, interpret and apply rules, regulations, laws, and procedures.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish effective working relationships with others.
• Knowledge of personnel/classification related actions.
• Skilled in providing customer service to internal and external stakeholders.
• Skilled in data entry and record keeping.
• Ability to independently organize and handle multiple priorities and assignments.
• Ability to work with confidential information.

Preferred Qualifications
Preference will be given to candidates with the following:

• Experience researching and compiling data for reports
• Experience using Microsoft Excel, Word, Access and Outlook
• Experience in the field of personnel, human resources and processing related actions

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
• Must have a high school diploma or equivalent.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.