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OPS HUMAN SERVICES PROGRAM ANALYST

Department of Health

Jacksonville, FL

OPS HUMAN SERVICES PROGRAM ANALYST - 64858081

Date: Mar 3, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No: 868233

Agency: Department of Health

Working Title: OPS HUMAN SERVICES PROGRAM ANALYST - 64858081

Pay Plan: Temp

Position Number: 64858081

Salary: $19.90

Posting Closing Date: 03/12/2026

Total Compensation Estimator

Open Competitive Job Opportunity

Your Specific Responsibilities:

Come Join DOH-Team Duval! If you are looking to establish an exciting and successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida.

Public Health Competency Domain 1: Analytical/Assessment skills

Public Health Competency Domain 3: Communication skills

Public Health Competency Domain 4: Cultural Competency skills

Public Health Competency Domain 6: Public Health Sciences skills

Public Health Competency Domain 8: Time management/organizational skills

This position is based in the Florida Department of Health in Duval involving fieldwork detecting, controlling and preventing Tuberculosis, HIV, and STI and providing other associated services. This is an intermediate level work performing a variety of tasks under limited supervision where general policies, practices and principles can be applied to a situation not previously covered. The job requires a general knowledge of counseling techniques and social work principles and practices. Incumbents may use skill in recommending routine changes in standardized operating procedures.

This position is under the direct supervision of the TB & Refugee Program Administrator. Observes the ingestion of medications, (pre-bottled, single dose, labeled) in the clinic or field by Direct Observed Therapy (DOT).

Initiates contact investigation activities to active/suspect Tuberculosis cases. Locate, provide and read Tuberculin Test by placing skin test or drawing blood for IGRA testing as appropriate. Screen contacts for symptoms of active disease and referring those suspected of active disease to the Nurse Case Manager (NCM) for chest x-ray and/or other follow up as needed. Interviews clients and conduct interviews, provide partner services, performs field investigations, HIV Linkage to Care, PREP, NPEP, Test and Treat navigation and field testing for Syphilis and HIV, or other bacterial, biological, or viral agents.

Enter, track and record data into HMS, the electronic medical records and the case management log for active/suspect cases, LTBI and contacts.

Actively attempts to locate lost or non-adherent clients by telephone, home visits and other field investigative activities. Initiates corrective actions to re-establish services at the direction of the NCM. Reports on the status of each client to the NCM as needed and directed.

Performs phlebotomy and collection of other specimens for laboratory testing and arranges with outsides/hospitals for pick-up and return of x-ray films as needed. Provide transportation via county vehicle for clients to the clinic for medical services as needed.

Provides back up in clinic area: symptom screenings on previously infected clients, tuberculin skin tests and assessments for newly infected clients when the NCM is not available.

Completes administrative duties such as: travel logs for mileage accountability within 48 hours of the travel event; cell phone verification forms monthly; employee activity records (EARS) daily; attendance of general and department staff meetings; trainings; chart audits for quality improvement monthly as scheduled. Provides education to clients and others about Tuberculosis and related topics; other duties as required.

Required Knowledge, Skills, and Abilities:

Knowledge of Tuberculosis disease process as well as HIV, STI and its implication on the community.
Knowledge of methods to obtain directions to locations.
Knowledge of medications, assessment for adverse effects of medications and emergency procedures.
Ability to spell correctly, use proper grammar and punctuation and to communicate effectively in documentation.
Ability to work well with others and work independently when needed.
Ability to conduct fact finding interviews, conduct health investigations and maintain confidentiality.
Ability to organize and adapt schedule work assignments.
Ability to perform venipuncture and tuberculin skin tests.
Ability to operate a computer, multi-line telephone system, copy machine and fax machine

Qualifications:

Minimum:

At least one year of experience in providing TB, STI, HIV or Family planning education.
At least one year of experience with working in or supporting clinical programs such a s STI, HIV, TB, or family planning clinics, HIV mobile testing, or federally qualified centers.
Driver’s License required
Experience with draw blood and obtain sputum specimens from client in the field setting.
Experience working in computer programs

Preferred:

Bachelor of science in public health or any science related field.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Duval County

Jacksonville, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

State of Florida 401(a) FICA Alternative Plan (mandatory)
Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
Workers’ Compensation (mandatory, if needed)
Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
Deferred Compensation (voluntary)
Employee Assistance Program (voluntary)
And more!

For a more complete list of benefits, including monthly costs, visit .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

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