Dental Lab Customer Service Representative

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Looking for a potential job growth and career opportunities? Our growing dental laboratory is seeking individuals with the drive and the ambition to grow with the company. The ideal candidate is reliable and responsible individual with enthusiasm to learn, and to work hard in a team environment to help the company grow and meet its goals.

2-5 years of previous experience in customer service, data entry, phone communication.

We will provide further on-the-job training. The position will be temp to hire. As a lab technician, you'll work on-site in a modern practice with state-of-the-art equipment and instruments. You'll have the best tools at your disposal. You'll also enjoy regular hours with overtime opportunities, technical training, and excellent benefit package as well as the opportunity to advance.

Primary Responsibilities include but are not limited to the following:

• Answering incoming phone calls, and contacting dental offices as needed for information for cases.
• Disinfecting, labeling and sorting work from dental offices.

• Providing daily support for other technical teams and modification requests.
• Communication and clarifications with team members.
• Performing miscellaneous duties as required by supervision.
• May be required to assist in training of co-workers on an as needed basis.
• Entering case into production software as directed

• Maintaining clean work area
• Reading doctor prescription
• Other duties as assigned.

Qualifications: Reliable consistent attendance is a must!

• High school diploma/GED or higher from an accredited institution
• Able to Multitask
• Good eye hand coordination
• Takes pride in your product
• Works in a timely manner to meet deadlines and production goals
• Applies Technology to Tasks
• Attention to Detail
• Problem Solving
• Technical Competence
• Good oral and written communication skills
• Excellent interpersonal skills

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)Job Types: Full-time, Temporary

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person