Captain

📍 Now Hiring: Captain (Lead Server)

Location: Española Way, Miami Beach, FL
Restaurant: The Joyce
Position Type: Full-Time

🍽️ About The Joyce

The Joyce is an upscale American steakhouse located in the heart of Miami Beach’s iconic Española Way. Known for its speakeasy-inspired ambiance, elevated cuisine, and exceptional service, The Joyce delivers a refined yet vibrant dining experience. Our team is passionate, professional, and committed to hospitality at the highest level.

🌟 Position Overview

We are seeking an experienced Captain (Lead Server) to guide service on the floor and ensure a seamless guest experience. This role is ideal for a hospitality professional with strong leadership skills, fine-dining knowledge, and a hands-on approach to service.

🧡 Key Responsibilities

• Lead and oversee dining room service during shifts

• Serve as a point of contact for guests, servers, and management

• Ensure service standards and timing are executed flawlessly

• Support and mentor servers, food runners, and support staff

• Handle guest needs, special requests, and service recovery with professionalism

• Coordinate pacing with the kitchen and bar

• Maintain deep knowledge of the menu, wine list, and daily specials

🎯 Qualifications

✔ Minimum 2–3 years of fine-dining or upscale restaurant experience
✔ Previous Captain or Lead Server experience strongly preferred
✔ Strong leadership, communication, and problem-solving skills
✔ Extensive food, wine, and service knowledge
✔ Ability to thrive in a fast-paced, high-volume environment
✔ Professional appearance and positive attitude
✔ Flexible availability, including nights, weekends, and holidays

💼 What We Offer

✨ Competitive pay structure
✨ Supportive and professional team environment
✨ Growth opportunities within a respected restaurant concept
✨ A leadership role in one of Miami Beach’s premier dining destinations