Sales Operations & Strategy Lead

About DoorLoop

 DoorLoop is property management software built for speed and the smart choice for people who take growth seriously. With offices in Miami, New York City, and Tel Aviv, we’re a global company helping property owners and managers move faster, scale smarter, and get real support, real fast.

We’re proudly People First. That’s why we’re a Certified Great Place to Work, recognized by Forbes as one of America’s Best Startup Employers in both 2024 and 2025, and earn top ratings on Glassdoor.

Mission

DoorLoop is hiring a strategic and data-driven Sales Operations & Strategy Lead to streamline and optimize sales processes, improve CRM utilization and forecasting accuracy, and empower sales teams through effective enablement and tooling. In this role, you will collaborate with Sales Leadership and other GTM stakeholders to create and improve DoorLoop’s sales strategy, own process creation and rollout, lead GTM focused cross functional projects, drive forecasting cadence and funnel optimization, and build scalable solutions using Salesforce, Outreach, and Gong to support a 3-segment sales org and accelerate ARR growth.

Responsibilities

• Design, optimize, and document scalable sales processes across Emerging, SMB, and MM segments, driving adoption and improving conversion metrics.
• Establish a forecasting model and weekly pipeline inspection process, achieving high forecast accuracy and consistent manager participation.
• Drive CRM data hygiene and build sales performance dashboards in Salesforce and Tableau in collaboration with data teams.
• Lead, or participate in, GTM tech stack rollouts and enablement programs, ensuring adoption of tools like Outreach and Gong across SDR and AE teams.
• Facilitate cross-functional GTM alignment across Revenue Operations, Sales, Marketing, Customer Experience, and Product through syncs, dashboards, and feedback loops.
• Support strategic GTM initiatives through test creation, impact modeling and data analyses, producing executive-ready insights and contributing to annual planning.
• Lead sales project management and initiative modeling, building execution plans, forecasting impact, tracking progress, and reporting results across high-priority sales programs.

• Unlimited paid time off: take unlimited personal, sick, and vacation days.
• 401(k): plan for retirement with 4% matching and instant vesting.
• Medical, dental, and vision insurance: we offer full medical coverage for employees through United Healthcare and full dental and vision coverage through Guardian, with 25% coverage for dependents across all plans.
• Life insurance: $100,000 policy fully covered by DoorLoop.
• Disability insurance: short- and long-term disability insurance fully covered by DoorLoop.
• Paid parental leave: paid maternity and paternity leave for birth and adoption.
• Monthly stipend: a dedicated budget for work-related expenses.
• Best-in-class equipment: Get a company laptop and all the top-tier tools to set you up for success.

Compensation will be discussed based on qualifications and experience

REQUIREMENTS

• 3–6 years of experience in sales strategy, revenue operations or GTM consulting for a high-growth SaaS or tech company.
• Proven success building and launching scalable, segment-specific sales processes.
• Expertise in Salesforce with strong understanding of CRM architecture, hygiene enforcement, and dashboard/report creation.
• Demonstrated ability to build forecast models and implement structured pipeline inspection routines.
• Experience leading successful rollouts of sales enablement tools (e.g., Gong, Outreach) and creating associated training programs.
• Proven ability to lead multi-threaded sales projects, build models to forecast initiative impact, and manage project execution with cross-functional stakeholders.
• Strong cross-functional collaboration skills with a track record of influencing without authority.
• Strong analytical skills and track record of making data-informed decisions.
• Excellent business acumen — you can connect the dots between data, strategy, and execution.
• Comfortable working directly with executives and operating with urgency and ownership.
• Ability to synthesize data into actionable insights and communicate effectively with executive stakeholders.
• Exceptional communication skills — you can synthesize complex topics clearly.

Preferred Soft Skills:

• Builder mindset: scrappy, solutions-oriented, and never afraid to roll up your sleeves.
• Strong sense of ownership, strategic thinking, and attention to detail.
• Growth mindset with ability to execute quickly and at a high quality bar.
• Confident presenter and communicator with comfort operating at the executive level.