Cash Management Specialist
The Best Players Need the Best People.
The Cash Management Specialist is responsible for the handling and oversight of daily transactional cash activity for PGA TOUR, Inc., PGA TOUR Enterprises, and its affiliates. This includes recording and reporting all daily cash activity, from all related sources. This role is responsible for ensuring deposits are posting to proper accounts, processing and posting merchant accounts and ensuring check deposits are made in a timely and accurate manner. This role includes interfacing with customers, ensuring their payments are set up to route appropriately, and actively working on accounts receivable to support customer collections.QUALIFICATIONS
Associate’s degree in accounting or equivalent work experience
Minimum of 3 years’ experience in a cash management/payment application role
Superior skill level working with Microsoft Office, specifically Excel: ability to create pivot tables and analyze comparative data
Experience working with ERP software, Workday knowledge a plus
Customer service experience inclusive of working with outside clients and sales teams required
Experience with AR follow-up and collections
Ability to create AR ad hoc reports
Knowledge of credit card processing platforms and payment reports is a strong plus
Superior customer service skills
Strong written and verbal communication skills
Experience working with a digital event ticketing system a plus
Ability to work a flexible schedule as necessary (to potentially include evenings to meeting business needs)
RESPONSIBILITIES/DUTIES
Review and record daily cash deposits and payments from all related banking sources, checks received, and payment platform processors
Perform remote deposit duties as required
Perform cash application review and oversight
Process credit card payments and refunds as required
Process check/ACH/Wire Deposits
Review and approve accounts receivable refunds
Verity customer banking and support electronic payment transitions
Manage customer inquiries and requests to support timely payment management
Perform AR follow-up and customer collections
Review and make recommendations to revise current processes
Special projects and other duties as assigned
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