Area Manager - Full Time
Job Description
Job Description
The Area Manager (AM) is a multi-unit leadership role responsible for the operational performance, team leadership, and member experience across three club locations.This role requires regular travel between locations to ensure each club consistently delivers strong production results while maintaining a clean, friendly, and well-maintained environment for members.
The Area Manager plays a key role in driving operational execution, improving club performance, and developing strong Team Leads who oversee the day-to-day operations of each location. The Area Manager directly supervises the Team Leads at each assigned club. Their leadership and coaching are vital to the development of these leaders and to ensuring each location achieves its production goals and maintains operational standards. The Area Manager reports directly to the Regional Manager.Key Responsibilities Club Performance & KPI Management The Area Manager conducts weekly production calls with each clubs Team Lead to review performance and focus on the following key performance indicators:
- Referrals at Point of Sale
- Success Session ratio to new members
- ACH ratio
- Term ratio
- Average dues per membership
- Calls and appointments generated from lead generation
- Leadership development and operational execution
- Staff training and team accountability
- Identifying opportunities for improvement within each club
- Developing stronger operational systems and member experience
- Quarterly gym audits to evaluate operational performance and compliance
- Monthly site visits to review team performance, member experience, and club conditions
- Monitoring payroll expenses against budget expectations
- Tracking and documenting facility maintenance and operational needs
- Coordinating staff training initiatives and identifying growth opportunities for team members
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