Parts Operations Manager
- Develop, implement, and manage the annual department business plan within the branch
- Manage operating and capital budgets to attain or exceed sales, financial and gross profit targets
- Assist in developing marketing strategy to assist in selling product
- Train subordinates in sales techniques such as suggestive selling and closing skills
- Work with Parts Inventory Control Manager to ensure adequate inventory to satisfy internal and external customer needs and expectations.
- Monitor and manage reporting programs to ensure accuracy and timeliness of information.
- Attend training and parts meetings as required to stay current on new products and programs.
- Collaborates with Product Support Manager in setting objectives and ordering plans to support the marketing plan of the dealership.
- Maintains order cost and carrying charge calculations reflecting current market and economic conditions.
- Ensure the Branches utilize the surplus return programs to effectively manage inventory and obsolescence.
- Audits the performance of the department regarding inventory control on a monthly basis.
- Works with the Product Support Manager to develop, maintain and manage the execution of the Parts Strategic Business Plan for the organization.
- Monitors individual and overall Parts Department performance relative to parts sales, inventory management and expense control in line with the organization’s objectives.
- Develops, communicates, and monitors effective Parts Department processes to ensure internal and external customer satisfaction as well as Parts Department efficiencies.
- Understands and ensures adherence to company and customer data policies.
- Actively manage inventory cycle counts, investigate and approve any required adjustments and make any policy/procedure recommendations in conjunction with the Inventory Control Manager to correct Issues.
- Valid Drivers License
- Industry experience
- Management experience
- A degree and familiarity with industrial equipment, such as construction or forestry equipment is preferred.
- Ongoing training provided.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra, statistics, and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to work using Personal Protective Equipment, including respirators, welding shields, hard hats, vests, safety glasses, goggles, gloves and etc.
- Ability to use full range of motion for back, arms, hands, and fingers.
- Able to use full range of motion for both legs, including climbing, twisting, squatting, and pushing with both legs.
- Able to use hand tools, fuel hoses, lubrication systems on all equipment
- Able to climb onto or down from mobile construction equipment, typically 3-4 feet of climbing, for service and inspection.
- The employee is frequently required to lift or carry loads greater than 50 lbs but less than 75 lbs.
- Specific vision abilities required by this job include close, distance and color vision.
- The employee is regularly required to talk or hear at moderate noise levels.
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