Optimization Manager

Who is WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group – an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organisation
• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
• We partner with over 430,000 properties in more than 15,000 destinations
• We work with more than 44,000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.

In this role you will:

We are seeking an Optimization Manager to join our Sourcing Operations team in Orlando, FL . The ideal candidate is a solution-driven, customer-focused team player with a strong operational background in the travel industry and a passion for commercial strategy.

In this role, you will work collaboratively with both internal and external stakeholders in an agile environment to unlock commercial opportunities and drive performance. You will be responsible for delivering exceptional customer service while tactically implementing enhancements to our dynamic inventory.

Success in this position requires a deep understanding of operational processes and a keen interest in commercial integration. You will play a key role in ensuring seamless onboarding and optimization of new products across our channel managers and switch partners.

Key elements to this role include, but not limited to:

• The Optimization Manager is responsible for delivering the company’s commercial objectives derived from business transacted mainly through chains and dynamic platforms.
• Oversee ARI through multiple connectivity tools
• Check daily booking reports
• Monitor inventory production
• On-going quality control of each hotel in portfolio, ensuring properties are built accurately, including optimizing static content, mapping, and rate plans’ availability
• Maintain communication with key external stakeholders
• Negotiate with points of contact and hotels directly within existing agreed terms, aiming to improve commercial conditions
• Ensure properties are available for sale according to pre-determined guidelines
• Ensure managed properties are live and bookable by conducting quality auditing of properties set up, ensuring pricing accuracy, and the rate and promotion competitiveness
• Interpret, detect, and action on market trends and opportunities
• Monitor and report on daily/weekly/monthly production for connected hotels in remit using relevant production reports
• Represent WebBeds in trade shows and external meetings, with the ability to present results, strategy, and other company interests

The skills we would love to see in your suitcase!

• Solid experience in yield management and competitiveness knowledge, optimizing terms and conditions with suppliers.
• Proven experience with hospitality industry (B2B or B2C/OTAs experience preferred)
• Understanding of electronic distribution channels used for distribution of lodging products Fluent in English (Spanish mandatory for LATAM positions)
• Strong business relationship skills
  
• Analytical skills and strategic thinking
• Highly accurate with excellent attention to detail
• Well-developed written and verbal communication skills
• Ability to make decisions and to work on own initiative
• Team Player
• Good communication, presentation, and negotiation skills
• Self-motivated, flexible, adaptable, and proactive individual
• Knows how to think outside the box

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe 🌎
• Dynamic environment with the chance to grow, influence & impact change ⚡
• Disruptive, fast-growing market leader within travel & endless possibilities 💼
• Culture built on collaboration🤝 empowerment and innovation 💡

Find out more about the WebBeds business at - #LI-Hybrid