Office Manager
- Competitive salary
- Paid time off
- Training & development
- Be the welcoming voice of our company — answer calls and manage communications with customers, installers, and vendors.
- Schedule sales appointments and follow up on open proposals to keep the pipeline moving.
- Ensure every customer has a 5-star experience through consistent follow-up, thank-you notes, and review requests.
- Keep the office organized, professional, and inviting.
- Maintain accurate data in Salesforce and QuickBooks, ensuring clean records from lead to close.
- Assist with order tracking, job scheduling, and delivery coordination.
- Support production by communicating timelines, job details, and updates with customers and installers.
- Help manage local marketing efforts — including social media content, community events, and home shows.
- Post engaging content on Facebook, Instagram, and LinkedIn that highlights our work and tells our story.
- Coordinate with marketing partners to ensure strong online presence and return on ad spend.
- Plan and support local outreach and partnership events with realtors, property managers, and contractors.
- 1–3 years of experience in office administration, customer service, or home improvement (flooring experience a plus).
- Strong multitasking, organization, and follow-through skills.
- Excellent phone and written communication skills.
- Proficient with technology — especially Salesforce, QuickBooks, Excel, and social media platforms.
- A positive, team-oriented attitude with a willingness to learn and grow.
- Comfortable working independently and managing multiple priorities.
- Occasional availability for weekend or after-hours community events.
- Opportunity to grow with a growing company — your ideas will help shape our future.
- Family-owned, people-first culture that values integrity, creativity, and community.
- Competitive pay, performance-based bonuses, and room for long-term growth.
- Paid training and the chance to represent a national brand that truly cares about its customers.
- No two days are the same — and that’s what makes it fun.
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