Bristol West Liability Claims Trainee

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We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace:Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

A Bristol West Liability Claims Representative will take part in ongoing training which includes training in claims investigation, liability determination, coverage confirmation, establishing damages, and negotiation of claims settlement. Using claims systems to accurately document files, you will manage a diary and handle first and third party auto claims promptly, proactively and with a sense of urgency.

Start date: 2/12/2024

Business Hours of Operation: MON-FRI 8am - 4:30pm EST

Training: 8 Weeks, Monday - Friday, 8am -4pm EST

Essential Job Functions

Responsibilities include working in an electronic claim file environment handling auto claims within designated authority; Securing essential facts about accidents, negotiating settlements and explaining denials to policyholders; Review of pending claims, managing diaries, updating claims files, executing on outstanding items and moving files to closure through the use of established procedures and job aids while navigating multiple computer applications. Inspects damaged property and vehicles, and determines claims related damage; Estimates the cost of repair or replacement of damaged or stolen property and vehicles; Determines and reports on subrogation potential; Reports theft, fraud, and arson losses as required to state and industry. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, mem bers of the medical profession and all other persons incident to the investigation and processing of claims. Performs other duties as assigned.

Physical Actions

This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

Education Requirements

High School Diploma or equivalent required. Bachelors degree preferred.

Experience Requirements

Special Skill Requirement

Additional Qualification

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location. o CA Only: $23.12 - $33.37 o CO Only: $21.73 - $28.89 o HI Only: $21.73 - $30.82 o IL Only: $21.73 - $30.82 o NY Only: $21.73 - $33.37 o Albany County: $23.12 - $28.89 o WA Only: $21.73 - $38.52
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance

Job Location(s): US - FL, US - MI, US - OH, US - PA, US - GA, US - NC