Account Representative
Job Description
Job Description
Benefits:
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
We are seeking an Account Representative to join our Tampa office. This role involves supporting our agents with customer service tasks and ensuring our clients receive top-tier assistance. While experience and licensing are preferred, we welcome candidates eager to learn and grow in the insurance industry. Key Responsibilities:
- Provide outstanding customer service and support to clients.
- Collaborate effectively with agents and agency partners.
- Maintain knowledge of relevant insurance coverages.
- Identify and address coverage needs for clients.
- Approach problem-solving with creativity and a customer-first mindset.
- Insurance licenses preferred but not required.
- Prior experience in commercial insurance account management is a plus.
- Ability to create value for clients and the agency.
- Familiarity with Applied Systems or other agency management software is a plus.
- Strong oral and written communication skills.
- Experience issuing certificates of insurance is beneficial.
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