Sales Supervisor Life Insurance Call Center

Job Description

Job Description

Salary: 55-65K

Sales Supervisor Life Insurance Call Center

On-Site | West Palm Beach, FL

Fidelity Coverage, LLC

Fidelity Coverage is a growing life insurance agency built on performance, accountability, and opportunity. Were hiring aSales Supervisor to support and assist our Sales Manager in leading a team of licensed life insurance agents in our West Palm Beach call center. This is a hands-on role suited for a professional who thrives in a fast-paced environment and believes that success is earned through effort, consistency, and integrity.

About the Role

The Sales Supervisor works closely with the Sales Manager to ensure daily goals, agent performance, and compliance standards are consistently met. Youll focus on executing leadership direction, reinforcing training, and maintaining the rhythm and culture of the sales floor.

Key Responsibilities

• Support the Sales Manager in motivating and coaching the sales team
• Conduct live call monitoring and provide performance feedback
• Reinforce best practices during team huddles and meetings
• Track KPIs and report performance metrics to leadership
• Assist with onboarding, scheduling, and maintaining floor coverage
  

Why Fidelity Coverage

We take pride in a merit-based culture where initiative is rewarded, teamwork is valued, and every team member has a visible impact. Fidelity Coverage offers long-term stability, a collaborative atmosphere, and leadership that leads by example.

Youll also enjoy a competitive full-time salary, medical, dental, and vision benefits after 60 days, and paid time off (PTO) all designed to support your professional and personal well-being.

Qualifications

• 3+ years of call center or insurance sales supervisory experience (required)
• Understanding of life insurance products and sales KPIs
• Strong communication, organization, and coaching skills
• Must hold or be able to obtain a Florida 2-15 Life, Health & Annuities License

If youre ready to lead by example and grow with a company that rewards drive and dedication, apply today and join a culture where performance meets purpose.

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