Carts Co-worker
Job Responsibilities:
- Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading zone by removing strapping, excess carts, and cardboard.
- Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during open business. This includes all carts, pencils, yellow bags, maps, twine, etc.
- Ensure physical shopping tool are filled at closing and ready for the next opening business day. This includes all carts, pencils, yellow bags, maps, twine, etc
- Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove any physical stands/tools that are not in safe condition.
- Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
- Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed.
- When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout experience.
- When supporting in Returns, ensures products and equipment are properly staged for next step in process.
- When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are handed over to customers. Physical Demands: Lifting to 50lbs and walking frequently.
Skills:
- loading and unloading,
- warehouse duties,
- Carts operate,
- Lifting to 50lbs and walking frequently,
- Outdoor 50% of the time.
Education/Experience:
- N/A
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